Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Canada Revenue Agency carousel-tax allegations
The CRA alleged that Iristel was connected to a carousel tax scheme involving goods circulated among companies, unpaid sales taxes, and refund claims. The allegation was reported in connection with a broader tax controversy. The available reference material does not establish a final finding of fraud against Iristel.
2018
CRTC call-routing dispute with Telus
Iristel and Telus disputed call routing to Ice Wireless customers. Iristel alleged that Telus blocked calls, while Telus alleged that Iristel used traffic simulation involving the 867 area code. The CRTC concluded that both companies had engaged in improper practices, finding an undue advantage for Iristel and unjust discrimination by Telus. The regulator reduced Iristel's termination rate and considered possible penalties.