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Brand AI

Jack in the Box

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Jack in the Box workers walk out in Roseville

    Public backlash

    A video showed employees at a Jack in the Box location in Roseville, California, walking off the job and going on strike. The video alleged that one worker had not received legally provided breaks or overtime pay. The article reports the allegation but does not establish a determination. No further details on the number of workers involved, the duration of the walkout, or any response from the company were provided in the source material.

    Source excerpt

    • employees of a location in Roseville, California on strike.
    • a viral TikTok captured the moment a group of Jack in the Box employees walked off the job and went on strike.
    • One of the workers at this location, the video says, has worked there for 17 years and allegedly never got these breaks nor has she been paid overtime.
    Source

  2. 2021

    Jack in the Box sues FTX over mascot

    Lawsuit filed

    Jack in the Box filed a lawsuit against FTX, alleging that FTX copied or derived its Moon Man mascot from Jack in the Box's Jack character. The company sought monetary damages and an injunction. These are allegations made in the lawsuit and do not constitute a court finding.

    Jack in the Box accused FTX in a lawsuit of copying or deriving its Moon Man mascot from Jack in the Box’s Jack character, and sought monetary damages and an injunction. These are allegations in the lawsuit, not a court finding.

    Source excerpt

    • Jack in the Box is seeking monetary damages and an injunction restraining FTX from using the mascot.
    • In a lawsuit filed last week, Jack in the Box accused cryptocurrency exchange FTX of ripping off the burger chain's 70-year-old mascot, named Jack, which debuted in 1951 and has since appeared in hundreds of commercials.
    • Jack in the Box has sued cryptocurrency exchange FTX over its Moon Man mascot, which it alleges was “brazenly and illegally" copied and derived from its 70-year old mascot, Jack.
    Source

  3. 1993

    E. coli food-safety crisis

    An E. coli outbreak associated with Jack in the Box restaurants caused a major reputational and operational crisis and threatened the chain's survival. The company subsequently undertook a significant brand and communications reset, including the 1994 return of the Jack character.

    Source