Recent events
Recent events tied to this brand in public sources.
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2026
Amadeus breach exposes airline booking data
A breach involving Amadeus reservation systems exposed booking or passenger information associated with Cathay Pacific and other airlines. Cathay Pacific said its own IT systems and flight operations were unaffected. The article reports that investigations were ongoing and that Amadeus had not confirmed the full scope of exposure across its airline customers.
2026
JAL announces autonomous cargo towing at Fukuoka Airport
Japan Airlines announced that autonomous towing tractors are set to begin moving cargo containers at Fukuoka Airport on 26 October 2026. The operation was developed in collaboration with Fukuoka International Airport Co., Ltd.
2026
JAL introduces program-controlled aircraft washing robot at Narita Airport
Japan Airlines (JAL) is introducing the Aerowash AW3, a program-controlled aircraft washing robot, at Narita Airport, described as the first use by a Japanese airline of a collaborative aircraft washing robot with programmed automatic approach functions and multi-axis control. Following operational training, JAL plans full-scale use during 2026 and is considering deployment at other airports in Japan.
2026
Japan Airlines introduces Aerowash AW3 aircraft-washing robot at Tokyo Narita
Japan Airlines has introduced a remote-controlled aircraft-washing robot, the AW3 developed by Swedish company Aerowash, at Tokyo Narita International Airport. The system is undergoing operator training and is scheduled to enter full service by the end of 2026, marking its first deployment in Japan.
2022
Oneworld members commit to purchase Gevo sustainable aviation fuel
Oneworld airlines committed to buy up to 200 million gallons of sustainable aviation fuel from Gevo. Delivery is expected to begin in 2027 for a five-year term, for member-airline operations in California.
2021
JAL and Avolon form eVTOL partnership in Japan
Japan Airlines and Avolon announced a strategic partnership to advance the commercialization of eVTOL aircraft in Japan. Japan Airlines will have the right to lease or purchase up to 50 Vertical VA-X4 aircraft, with an option for up to 50 additional units.
2021
ST Engineering secures five-year component support contract with Japan Airlines
ST Engineering secured a multi-year component Maintenance-By-The-Hour contract with Japan Airlines, providing integrated component support for Japan Airlines' and subsidiary ZIPAIR Tokyo's Boeing 787 fleets for five years, beginning in September 2021.
2021
Japan Airlines begins regular flights between Moscow and Tokyo
Japan Airlines began operating regular flights on the Tokyo–Moscow route between Sheremetyevo International Airport and Haneda Airport.
2021
Japan Airlines and partners launch Taiwan-themed charter experience
Japan Airlines, Taiwan's Tourism Bureau and Narita Airport jointly launched a Taiwan-themed charter flight experience.
2021
Japan Airlines retires domestic Boeing 777 aircraft
Japan Airlines accelerated the retirement of its domestic Boeing 777 fleet after the aircraft were grounded for engine checks. The article reports that 10 of its 17 Boeing 777-200s had been removed from the fleet and that three 777-300s were added to the scrapheap in February.
2021
Japan Airlines partners with Uber for app-based services
Japan Airlines partnered with Uber to offer selected Uber services through the JAL app, initially at local destinations in Japan. The companies said they plan to offer services for travellers in North America and Hawaii in the future.
2021
JAL signs academic collaboration agreement with Far Eastern Federal University
Japan Airlines and Far Eastern Federal University signed an industry-academia collaboration agreement to promote academic and cultural exchanges. JAL will offer airline-industry and customer-service courses and internship programs at its Vladivostok office.
2020
Japan Airlines raises $1.8 billion in share sale
Japan Airlines said it raised $1.8 billion in a share sale, more than it had planned to raise earlier that month. The sale was aimed at strengthening its finances amid the coronavirus pandemic.
2020
Japan Airlines begins offering discounted coronavirus tests
Japan Airlines began offering discounted coronavirus tests to travelers after teaming up with a medical institution in Tokyo. The article states the offer was intended to ease concerns about infections and encourage travel during the pandemic.
2020
JAL and Volocopter enter air-mobility cooperation agreement
Japan Airlines and Volocopter entered into a cooperation agreement to promote development of urban air mobility for passenger and cargo transportation and prepare for commercial air-taxi operations in Japan.
2020
Matternet and Japan Airlines partner on drone logistics in Japan
Matternet announced a partnership with Japan Airlines to deploy its M2 drone system in a Tokyo Metropolitan Government project and assess drone-delivery opportunities in Japan. The companies plan proof-of-concept trials, including transport of medical supplies and other items on a route in Tokyo.
2020
Japan Airlines starts self bag drop operations at Haneda
Japan Airlines started operating six self-bag-drop units for domestic flights at Haneda Airport Terminal 1 in February. The system was developed in partnership with Daifuku.
2019
American Airlines announces new Haneda service from Dallas-Fort Worth and Los Angeles
American Airlines announced that it would launch new flight service between Tokyo’s Haneda International Airport and Dallas-Fort Worth and Los Angeles beginning March 29, 2020. The flights were to be offered with its Pacific joint business partner, Japan Airlines.
2019
Japan Airlines introduces baby seat-mapping feature
Japan Airlines introduced a baby-mapping tool on its online booking facility that indicates seats selected by passengers travelling with young children, allowing other passengers to choose seats accordingly.
2015
Japan Airlines announces new in-flight menus
Japan Airlines announced that it would begin serving new Premium Economy and Economy Class menus on most international routes from September 1, 2015. The announcement also described a planned AIR Yoshinoya Beef Sukiyaki menu developed in collaboration with Yoshinoya Holdings.