Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Extended-warranty class action
A class action alleged that extended warranties offered by JB Hi-Fi were worthless or of limited value because Australian Consumer Law already provides comparable consumer protections. The allegation was reported as litigation rather than an established finding of wrongdoing.
2015
Brisbane store entry incident
A man with Down syndrome was refused entry to a Brisbane store after being confused with another person with the same disability who had previously been banned. The incident attracted media attention, and CEO Richard Murray publicly apologised to the family.