争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 6 条
2026
美国联邦贸易委员会调查个性化定价与薪酬
调查
美国联邦贸易委员会启动调查，了解达美航空、美国联合航空、捷蓝航空、Lyft、Uber、DoorDash、Instacart、Target和Walmart是否使用消费者或员工的个人数据制定价格或薪酬。作为调查的一部分，该机构要求这些公司提供相关信息。此次调查涉及捷蓝航空及其他被点名公司，重点关注个人数据在定价和薪酬决策中的使用。
当事方说明的目的. 评估价格或员工薪酬是否因个人数据而异。
品牌回应
否认 — Instacart
does not and will not engage in surveillance pricing.
否认 — JetBlue
does not use personal information or web browsing history to set individual pricing.
否认 — Delta Air Lines
Delta also denied using personal data to individually price fares
来源摘录
The Federal Trade Commission (FTC) said it launched an inquiry into nine companies, ordering them to provide information about how they use consumers' and workers' personal data to set prices and compensation.
Federal regulators announced Wednesday that they are examining whether major airlines, ride-hailing companies, delivery services and retailers are using personal data to charge different customers different prices for the same products and services or determine how much gig workers are paid.
The orders were sent to Delta Air Lines, United Airlines, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart, according to the FTC.
2021
線上旅行社集團就票價做法起訴捷藍航空
提起诉讼
在2021年記錄的一起爭議中，一個線上旅行社集團對捷藍航空提起訴訟。根據該集團的指控，這家航空公司將航班從外部旅遊平台下架，迫使顧客透過其自家網站預訂較昂貴的票價。爭議的核心在於該航空公司的票價分銷做法，以及將其航班從第三方預訂平台移除。該指控由線上旅行社集團在訴訟中提出；來源未提供有關訴訟程序的進一步細節。
来源摘录
An online travel agency group is suing low-cost carrier JetBlue Airways for removing its flights from the external travel portals, forcing customers to book more expensive fares through the airline’s own website.
2021
多州检察长起诉要求阻止American与JetBlue联盟
提起诉讼
2021年，弗吉尼亚州总检察长Mark R. Herring与美国司法部及另外六名总检察长共同提起反垄断诉讼，要求阻止American Airlines与JetBlue之间的协议。诉状指称，Northeast Alliance将削弱竞争并损害航空旅客；这些是诉状中的指控，并非责任认定。
品牌回应
否认 — American Airlines
feels confident” that the case does not provide evidence as to how the alliance is harming consumers.
澄清 — JetBlue
“This is not at all like a merger with American — we have two different business models and are not working together on pricing,” he said.
来源摘录
Attorney General Mark R. Herring has joined the U.S. Department of Justice and six other attorneys general in filing suit to block a series of agreements between American Airlines and JetBlue through which the two airlines will consolidate their operations in Boston and New York City.
The civil antitrust complaint alleges that this extensive combination, which they call the Northeast Alliance, will not only eliminate important competition in these cities, but will also harm air travelers across the country
The Justice Department and officials in six states have filed a lawsuit to block a partnership formed by American Airlines and JetBlue, claiming that it will reduce competition and lead to higher fares.
2020
美国交通部因伊朗领空航班对阿联酋航空处以罚款
罚款或处罚
美国交通部因阿联酋航空2019年飞越伊朗领空的航班使用捷蓝航空代码，对其处以40万美元罚款。阿联酋航空认为该违规行为不应受到执法处罚，但同意缴纳罚款以解决此事；若一年内没有类似违规，罚款的一半将获豁免。
品牌回应
整改 — Emirates
The airline said it fixed the error and made changes to avoid the same mistake in the future.
来源摘录
In a consent order, Emirates said it doesn’t believe the violation deserves enforcement action but agreed to the fine to settle the matter.
The airline said it fixed the error and made changes to avoid the same mistake in the future.
2019
捷蓝航空就员工万圣节服装道歉
公司回应
2019年11月，捷蓝航空一名员工的万圣节服装引发网络批评后，该公司公开道歉。捷蓝航空表示，该服装不恰当，且不符合其服装政策。此次道歉是在网络对该服装作出反应之后作出的，捷蓝航空通过称该服装不恰当且不符合其政策来回应此事。
品牌回应
道歉 — JetBlue
The situation was immediately addressed, and we apologize to anyone who was offended.
来源摘录
The situation was immediately addressed, and we apologize to anyone who was offended.
Low-cost airline JetBlue issued a public apology after a female worker allegedly offended people online with her Halloween costume.
2007