Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2013
Renewed Southern California service-practice allegations
A second KNBC investigation reported alleged fraudulent practices at most of the Southern California Jiffy Lube locations it examined and characterized the alleged conduct as worse than that identified in the 2003 report.
2009
Questions over engine-flush and fuel-injection procedures
Reporting alleged that some Jiffy Lube locations performed engine flushes and fuel-injection cleaning despite manufacturer warnings against procedures that could potentially damage engines or fuel systems.
2003
KNBC investigation into charges for unperformed services
A KNBC undercover investigation reported that five of nine examined Jiffy Lube locations charged reporters for work that the investigation said had not been performed. Jiffy Lube said it undertook broad training changes afterward and installed cameras so customers could watch service work.