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JNBY

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    JNBY responds to complaints about children's clothing designs

    Company response

    JNBY faced consumer criticism over phrases and imagery on a children's shirt. In response, the brand apologized, stated that it had removed the related products, and said it had set up a taskforce to investigate the matter. JNBY also said that customers could request refunds. The controversy centered on the design elements of the children's clothing item.

    After consumers criticized phrases and imagery on a children's shirt, JNBY apologized, said it had removed related products and set up a taskforce to investigate, and said customers could request refunds.

    Stated objective. Review the design and approval process and build a more stringent internal approval mechanism.

    Company response

    • Apology — JNBY

      JNBY later issued a post on Weibo, apologising for the inappropriate images and designs on the product.

    • Remediation — JNBY

      We highly valued complaints related to this issue and have immediately removed all related products and established a taskforce to investigate this issue.

    • Investigation — JNBY

      We highly valued complaints related to this issue and have immediately removed all related products and established a taskforce to investigate this issue.

    • Refund or compensation — JNBY

      The company added that customers can ask for a refund.

    Source excerpt

    • Chinese apparel brand JNBY has apologised after a kid's shirt consisting of phrases such as "welcome to hell" and "let me touch you" copped flak from consumers.
    • JNBY later issued a post on Weibo, apologising for the inappropriate images and designs on the product.
    • JNBY, a leading local brand for both adults and children, said it has pulled all products with the design
    Source