Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile10 entries
2021
Douyin and Kuaishou fined over micro-loan advertisement
Fine or penalty
A branch of China's State Administration for Market Regulation fined Douyin and Kuaishou 200,000 yuan each for publishing an advertisement that authorities said violated China's advertising law and encouraged excessive consumption.
Source excerpt
have each been slapped with a 200,000 yuan (US$31,088) fine by regulators for publishing a controversial Kuaishou Technology advertisement that encouraged “excessive consumption”
The fines were handed on October 11 by a branch of the (SAMR), in the Haidian district of Beijing, for violating China’s advertising law
2021
Chinese internet regulator fines platforms over sexually suggestive content involving children
Fine or penalty
China's Cyberspace Administration ordered Kuaishou Technology, Tencent's QQ, Alibaba's Taobao, Weibo Corp and Little Red Book to remove offending accounts and pay unspecified fines over sexually suggestive content involving children.
Stated objective. The penalties were issued as part of a campaign to tackle online content deemed harmful to the physical and mental well-being of minors.
Source excerpt
Kuaishou Technology, Tencent’s QQ, Alibaba’s Taobao, Weibo Corp and Little Red Book were ordered to remove the offending accounts and pay an unspecified amount in fines, the Cyberspace Administration of China said in a statement Tuesday.
Chinese Internet regulators slapped fines on technology firms including Tencent Holdings Ltd and Alibaba Group Holding Ltd for spreading sexually suggestive content involving children.
2021
Court finds unfair competition in dispute involving Kuaishou
Ruling
A Beijing court found that Xiamen Qichun Network Technology charged for services that artificially increased Kuaishou platform users' follower counts and video engagement metrics, and that the conduct constituted unfair competition. The report states that Kuaishou had sued the company.
Source excerpt
3月22日，北京快手科技有限公司与厦门起淳网络科技有限公司不正当竞争纠纷一审民事判决书公布，案号为（2019）京0108民初56342号，审理法院为北京市海淀区人民法院
法院认为，快手公司主张涉案App中提供了快手平台的虚假增长快手用户粉丝量及快手短视频播放量、点赞量、评论数等服务，厦门起淳公司针对上述服务收取费用，其行为违反了反不正当竞争法第八条及第十二条第二款第四项之规定，构成不正当竞争。
2021
Court orders compensation to Kuaishou in unfair-competition case
Ruling
A Beijing court ruled that the defendants’ paid services for artificially inflating Kuaishou users’ engagement metrics constituted unfair competition and ordered two defendants to jointly pay Kuaishou RMB 80,000 in economic losses and RMB 5,000 in reasonable expenses.
Source excerpt
法院认为，被告被诉行为帮助快手用户对其作品的播放量、点赞量及评论次数等进行虚假宣传，易误导相关公众，并影响了快手平台上数据的真实性。故上述行为属于反不正当竞争法第八条第二款所规制的行为，网聚公司和迭影谷岸公司应当对涉案不正当竞争行为承担法律责任。
本案裁判结果为，本判决生效之日起十日内，被告陈太荣、被告珠海迭影谷岸科技有限公司共同赔偿原告北京快手科技有限公司经济损失80000元及合理开支5000元；驳回原告北京快手科技有限公司的其他诉讼请求。
判决书显示，原告快手公司诉称，快手视频所附带的水印可让视频观看者知晓视频来源于快手公司从而增加其市场竞争力，被告鹏图助梦公司开发经营的“水印宝”App，被告重庆鹿鸣科技有限公司、重庆上浅文化传播有限公司、重庆赋比兴科技有限公司通过“一键去水印”App，去除了属于快手公司重要竞争优势的水印，损害了快手公司的竞争力，构成侵权。
2021
Court rules in Kuaishou trademark dispute
Ruling
A first-instance court ruled in a trademark dispute between Beijing Kuaishou Technology and Shenzhen Kuaishou Network Technology. The ruling ordered the Shenzhen company to stop infringing the plaintiff's registered trademark, change its company name to remove “快手,” and pay RMB 50,000 in damages.
Source excerpt
一审判决结果为：被告深圳快手网络科技有限公司自本判决生效之日（2019年8月5日）起立即停止侵犯原告北京快手科技有限公司注册商标的行为；被告深圳快手网络科技有限公司本判决生效后三十日内向企业登记管理部门办理企业名称变更手续，且变更后的企业名称中不得含有“快手”字样；被告深圳快手网络科技有限公司自本判决生效之日起十日内赔偿原告北京快手科技有限公司经济损失人民币50000元；驳回原告北京快手科技有限公司其他诉讼请求。
据杭州互联网法院公众号消息，近日，杭州互联网法院对一起涉及提供软件服务侵害作品信息网络传播权及不正当竞争纠纷案作出判决，认定被告行为构成不正当竞争，责令其停止不正当竞争行为并赔偿损失100万元。
快手诉称，被告提供的直播场控软件服务能够集中控制大量手机，批量使用“快手”账号对指定直播间进行点赞、送礼物、评论、关注等操作。
2020
ByteDance sues Kuaishou over alleged trademark use
Lawsuit filed
ByteDance said it sued Kuaishou, alleging that Kuaishou used brands including Toutiao to direct users to its products through app-store promotions and download links. According to the report, the case was filed by the Haidian Court on March 6, and evidence exchange had been completed. The report does not specify the outcome of the case or any further details beyond the filing and the procedural status.
Company response
Clarification — ByteDance
我们尚未收到法院通知，具体情况还在了解中。
Source excerpt
字节跳动已就此向快手提起诉讼。
今年年初，我们发现快手在百度、小米应用商店等平台推广中多次使用今日头条等相关产品品牌为快手产品导流。在相关应用商店搜索‘头条’，‘剪映’下载等，出现的均为快手下载链接，为了达到更好的导流效果，快手的下载链接甚至使用了今日头条的商标。
我们尚未收到法院通知，具体情况还在了解中。
2020
Kuaishou announces penalties for eating-stream content promoting overeating
Company response
In August 2020, Kuaishou announced that it would take action against content featuring binge eating, fake eating, induced vomiting, or the promotion of excessive consumption. The platform stated that the measures applied would depend on the severity of the case and could include removing works, shutting down livestreams, or banning accounts. The announcement addressed eating-stream content specifically and set out a graduated set of penalties rather than a single fixed response.
Kuaishou said it would respond to content featuring binge eating, fake eating, induced vomiting, or promoting excessive consumption with measures that could include removing works, shutting down livestreams, or banning accounts, depending on severity.
Company response
Clarification — 快手
快手相关负责人也表示，一旦发现用户创作中有暴饮暴食，以假吃、催吐、宣扬量大多吃等方式博眼球的行为，将根据情节严重程度，给予删除作品、关停直播、封禁账号等处罚
Source excerpt
快手相关负责人也表示，一旦发现用户创作中有暴饮暴食，以假吃、催吐、宣扬量大多吃等方式博眼球的行为，将根据情节严重程度，给予删除作品、关停直播、封禁账号等处罚
2020
Kuaishou responds to food-waste concerns in livestreaming
Company response
Kuaishou was among the Chinese livestreaming platforms that described platform measures in response to reports of food waste in livestreams. Kuaishou said it would remove works, shut down livestreams or ban accounts for specified behaviors. Douyin and Douyu also described their own measures: Douyin said it would penalize food-wasting behavior and added search prompts, while Douyu said it would strengthen review of food-related livestream content.
Douyin, Kuaishou and Douyu described platform measures in response to reports of food waste in livestreams. Douyin said it would penalize food-wasting behavior and added search prompts; Kuaishou said it would remove works, shut down livestreams or ban accounts for specified behaviors; Douyu said it would strengthen review of food-related livestream content.
Stated objective. Douyin said the search prompts call on users to cherish food; Kuaishou said it opposes catering waste and advocates thrift; Douyu said it aimed to prevent catering waste and create a healthy livestreaming environment.
Company response
Clarification — 抖音
针对“大胃王吃播浪费严重”的报道，抖音方面回应称，对浪费粮食的行为，一经发现，平台将在第一时间按违规程度进行处罚。
Remediation — 抖音
抖音已关注到网上舆情，并将客户端搜索设置里的“吃播”、“大胃王”等关键词的检索内容进行了“拒绝浪费，合理饮食”的提示，呼吁用户珍惜粮食。
Clarification — 快手
此外，快手方面回应称，一旦发现用户创作中有暴饮暴食，以假吃、催吐、宣扬量大多吃等方式博眼球的行为，将根据情节严重程度，给予删除作品、关停直播、封禁账号等处罚
Clarification — 斗鱼
同在昨日晚间，斗鱼方面回应称，将积极响应中央相关号召，加强对之后的美食类直播内容审核，杜绝餐饮浪费行为，共创风清气朗的直播氛围。
Source excerpt
昨日晚间，针对“大胃王吃播浪费严重”的报道，抖音方面回应称，对浪费粮食的行为，一经发现，平台将在第一时间按违规程度进行处罚。
昨日早些时候，央视新闻报道称，现在有些所谓大胃王吃播秀，存在浪费粮食的行为，有的甚至吃了再把食物吐掉。
同在昨日晚间，斗鱼方面回应称，将积极响应中央相关号召，加强对之后的美食类直播内容审核，杜绝餐饮浪费行为，共创风清气朗的直播氛围。
2018
Content involving teenage mothers and minors
China Central Television criticized Kuaishou for circulating videos involving teenage mothers and other material considered harmful to minors. The application was temporarily removed from Chinese app stores, making content moderation and platform responsibility central issues for the brand.
Content moderation and misinformation concerns in Brazil
Kwai has been discussed in Brazil in connection with the spread of COVID-19 vaccine information and political misinformation. The issue reflects the moderation challenges faced by large user-generated-content platforms operating across languages and regulatory systems.