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Ky Express

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2025

    Kuayue Express Large-Item and Moving Services Complained Over Opaque Pricing; Zhanjiang Branch Fined for Operating Beyond Licensed Area

    In March 2025, Southern Metropolis Daily reported that multiple consumers complained about opaque pricing in Kuayue Express's large-item and moving services, including unexplained extra charges, upstairs fees, and weighing disputes. Earlier, the Zhanjiang Postal Administration cited a typical case in delivery safety, saying Kuayue Express's Zhanjiang branch was ordered to stop illegal acts and fined for operating beyond the geographical scope of its express delivery business license. Impact and handling: Shenzhen disclosed that it had handled 351 labor disputes itself since 2023, and online reports also alleged driver wage deductions and unpaid wages to outsourced workers, but no penalty conclusions were seen. Progress: administrative penalty. Entities involved: Kuayue Express Group Co., Ltd. and Kuayue Express Zhanjiang Branch. Scope: large-item service charges; Zhanjiang branch's operating license.

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