Controversies

Company response

• Ongoing disclosure — 天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司

  天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司将通过挂号信等形式通知有关用户此次召回事宜。

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• 本次召回范围内部分车辆，由于零件生产工厂在高压燃油泵内部构成件组装工序中的制造偏差等原因，导致部分构成件未充分压紧。

• 在使用过程中高压燃油泵内部可能会发生异常磨损，受内部构成件松动的影响，高压燃油泵焊接处可能会产生疲劳裂纹，存在燃油渗出的可能，极端情况下会增大起火风险，存在安全隐患。

• 中新网6月3日电 据国家市场监管总局网站消息，日前，天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车(中国)投资有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划。

Company response

• Remediation — Toyota

  The company said that it is still working on resolving the issue

• Ongoing disclosure — Toyota

  Owners will be notified by mail in mid-March.

• Recall — 丰田汽车（中国）投资有限公司

  丰田汽车（中国）投资有限公司、天津一汽丰田汽车有限公司、四川一汽丰田汽车有限公司、广汽丰田汽车有限公司，将对召回范围内车辆免费更换改良的低压燃油泵，以消除安全隐患。

• Recall — 豐田汽車

  由於燃油幫浦問題，日本汽車業龍頭豐田汽車 (7203-JP) 宣布在全球召回 320 萬輛汽車。

Source excerpt

• The recall includes the top selling cars in the U.S., the Toyota Camry and Corolla.

• The company said that it is still working on resolving the issue

• 2018 and 2019 Lexus models:

Company response

• Remediation — Toyota

  If the engine is identified as one needing repairs, it will be replaced with a new engine block at no cost to the vehicle owner.

• Recall — 天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车（中国）投资有限公司

  日前，天津一汽丰田汽车有限公司、广汽丰田汽车有限公司、丰田汽车（中国）投资有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划。

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• the automaker has now recalled 44,000 cars and SUVs because they may have an engine problem.

• According to Toyota, the vehicles may be outfitted with an engine block that was incorrectly manufactured, causing the coolant to leak internally and/or externally during normal operation of the vehicle.

• If the engine is identified as one needing repairs, it will be replaced with a new engine block at no cost to the vehicle owner.

Company response

• Denial — Toyota China

  我们认为上述现象不是品质问题。

Source excerpt

• 近日，在部分汽车第三方投诉网站和论坛上，出现不少关于丰田汽车旗下多款车型“机油增多、机油乳化”的投诉，所涉车型包括一汽丰田、广汽丰田及雷克萨斯旗下的的凯美瑞、亚洲龙、雷克萨斯ES300h、RAV4荣放等热销车型，且多集中于上述车型中的混动版本。

• 对此，丰田中国方面3月18日回应澎湃新闻记者称，上述现象是发动机在使用过程中发生的一般现象，不会影响发动机机油的润滑性能，也不会对发动机的性能造成影响，“我们认为上述现象不是品质问题。”

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• The impeller may seize and stop working, which could translate to stalling while driving or the vehicle not starting at all.

• Denso has recently announced that 1.5 million more vehicles need to be called back on top of the 2 million we’ve mentioned earlier, ballooning the grand total to 3.53 million vehicles in the United States of America.

Company response

• Recall — Toyota Motor (China) Investment Co., Ltd.

  丰田汽车（中国）投资有限公司将为所有召回范围内车辆免费更换改善后的后组合灯分线束，以消除安全隐患。

Source excerpt

• 日前，丰田汽车（中国）投资有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求，向国家市场监督管理总局备案了召回计划。决定自2020年11月30日起，召回2020年2月10日至2020年7月13日期间生产的进口雷克萨斯LM300h汽车，共计1713辆。

• 本次召回范围内车辆的后组合灯线束由于防水处理不够完善，下雨或洗车时水分可能会进入线束连接器内部，引起接线端子短路。车辆在检测到线路异常后，ABS等警告灯会点亮，紧急制动时车轮可能抱死，极端情况下可能增加车辆碰撞的风险，存在安全隐患。

Company response

• Recall — Toyota Motor (China) Investment Co.

  The company will check the serial number of the pneumatic rods and replace the defective parts free of charge.

Source excerpt

• Japanese automaker Toyota will begin recalling 679 imported Lexus cars from November 16, due to defective pneumatic rods, according to China’s market regulator.

• The company will check the serial number of the pneumatic rods and replace the defective parts free of charge.

• Due to defective electroplating process by suppliers, the surface of the pneumatic rods on the vehicles might fracture, which will pose safety risks, said the administration.

Source excerpt

• China's market regulator on Friday fined Japanese carmaker Toyota Motor 87.6 million yuan ($12.5 million) for price-fixing on its premium Lexus cars in eastern Jiangsu province, according to a document on its website.

• The anti-monopoly bureau of State Administration for Market Regulation said that between 2015 and 2018, the Japanese carmaker set a minimum sales and resale price for its cars in coastal Jiangsu province, which deprived dealers of pricing autonomy and harmed customers' rights.

• Toyota Motor China needs to stop controlling dealers in setting the minimum sales and resale prices of its Lexus models because that violates China's Anti-Monopoly Law, the State Administration for Market Regulation said in its verdict on Dec. 27.

Company response

• Remediation — Toyota

  To remedy the airbag issue, Toyota dealers will replace the driver or front passenger airbag inflator or the airbag assembly with an alternate inflator at no charge to the vehicle owner.

Source excerpt

• The recall also affects Lexus models, including certain 2008 to 2009 IS-F, 2007 to 2012 ES350, 2010 to 2017 GX460, 2002 to 2010 SC430, 2006 to 2012 IS250 and IS350, and 2010 to 2015 IS250C and IS350C vehicles.

• Following the massive recall for Takata airbags that affected the automotive industry, Toyota (TM) has issued a second recall for its frontal airbag inflators that may explode, sending sharp metal fragments that could strike the driver or passengers, causing injury or even death.

• Toyota is recalling 44,000 vehicles from the 2019 and 2020 model years with a 2.5-liter inline-four engine.

Company response

• Recall — Toyota

  This action calls the more than 900,000 vehicles back to dealerships to be fitted with replacement airbags from non-Takata suppliers.

Source excerpt

• The concern is that the Takata airbag could propel sharp metal fragments on deployment, potentially striking the driver or other occupants and resulting in serious injury or death.

• Toyota is entering the final phase of its Takata airbag replacement efforts with the announcement of a recall involving 928,000 Toyota, Scion, and Lexus models.