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LuoLai

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Luolai ordered to refund and pay RMB699 compensation in lucky bag promotion case

    In the final appeal of a dispute over a relevant lucky bag promotion, the Changsha Intermediate People's Court held that the merchant had not explained the specific contents of the goods in advance, affecting consumers' right to know, and that performance was defective; it ordered a refund of 699 yuan and compensation of 699 yuan. The court also found the evidence insufficient to establish fraud and did not support the consumer's claim for triple punitive damages. Progress: media reported the final judgment. Entity involved: Shanghai Luolai Home Textile Co., Ltd.

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