Recent events
Recent events tied to this brand in public sources.
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2021
Customer backlash over Lush binder collection service
Customers criticized Lush’s scheme allowing shoppers to order chest binders online and collect them at its Paddington branch, raising concerns about health risks and whether minors could collect binders without parental consent; some customers threatened to boycott the store.
2021
Lush launches Bring It Back packaging returns scheme
Lush launched Bring It Back, a scheme allowing customers to return full-sized Lush plastic packaging for recycling and receive 50 pence per returned item to spend that day.
2020
Lush sues North American operations head over joint-venture dispute
Lush Ltd. filed a lawsuit in Las Vegas against Mark Wolverton and his companies, alleging they breached terms of a 2003 joint-venture agreement and mismanaged finances in Lush’s U.S. operations. These are allegations in the lawsuit.
2020
LUSH and ACLU partnered for virtual Pride Month events
LUSH partnered with the ACLU to host virtual Pride Month events during June, with the stated mission of generating support for the Equality Act.
2020
Lush introduces virtual product consultations from Oxford Street
Lush introduced one-on-one virtual product consultations from its Oxford Street store, with phone or video sessions to discuss products and customer needs.
2020
Lush launches Oxford Street local delivery service
Lush launched a local delivery service from its Oxford Street store for London-based customers while the store remained closed due to COVID-19.
2020
Lush announces staff layoffs
Lush said it was laying off an undisclosed number of employees amid extended shop closures during the coronavirus pandemic. It said it would retain retail and manufacturing managers and that temporary layoffs would allow team members to receive financial support from Lush and government relief programs.
2020
Lush temporarily closes US and Canadian stores
Lush decided to temporarily close all 258 of its retail stores in the United States and Canada from March 16 through March 29.
2020
Lush announces Mi Casa Es Tu Casa soap
Lush announced that its limited-edition Mi Casa Es Tu Casa soap would officially launch on March 2, with sales proceeds, minus tax, donated to migrant organizations.
2020
Lush launched All the Wild Things koala-shaped soap
Lush announced and began selling its limited-edition All the Wild Things koala-shaped soap on Jan. 24, with the purchase price for each bar going to the Bush Animal Fund.
2019
Lush opens Cielo Vista Mall pop-up
Lush Cosmetics opened a pop-up at Cielo Vista Mall on Wednesday, December 18, 2019, ahead of a planned store opening in 2020.
2019
LUSH announces Giving Tuesday Charity Pot donation campaign
LUSH announced that on December 3 it would match up to $150,000 of the purchase price of its Charity Pot lotion, with donations of up to $300,000 supporting organizations working on animal, human, and environmental rights.