争议事件

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• 道歉 — Marriott resort

  we apologize for the unpleasant experience you had during your stay with us.

• 澄清 — Marriott

  we can confirm that appropriate signage, as well as night patrolling and red flags, were and are properly in place

来源摘录

• However, Mariott spokesperson Kerstin Sachl told KGO that warning flags and signs are in place.

• A teenager from California was attacked and dragged underwater by the huge animal while vacationing at the resort, ending up in hospital after fighting it off.

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• The Plaintiff in the lawsuit alleged that he was a member of a “class that were victims of a cybersecurity breach at Marriott when to employees of a Marriott franchise in Russia accessed class members’ names, addresses, phone numbers, email addresses, genders, birth dates, and loyalty account numbers without authorization.”

• The matter was dismissed, as the Court found that it lacked subject matter jurisdiction as the Plaintiff lacked standing to sue.

• Marriott recently won dismissal of a proposed class action data breach lawsuit alleging several violations, including a violation of the California Consumer Privacy Act (CCPA). The case, Arifur Rahman v. Marriott International, Inc. et al., Case No.: 8:20-cv-00654, was dismissed in an Order by U.S. District Court Judge David O. Carter on January 12, 2021.

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• 退款或补偿 — the hotel

  The hotel then emailed him, offering him a free room and asking him to reach out to the corporate office.

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• According to the lawsuit, Gonzales said that White hotel guests were not required to sign the policy.

• A Black woman who checked into a Portland-area hotel is suing the hotel for discrimination based on race.

• The hotel then emailed him, offering him a free room and asking him to reach out to the corporate office.

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• 调查 — Marriott

  Upon discovery, we confirmed that the login credentials were disabled, immediately began an investigation, implemented heightened monitoring, and arranged resources to inform and assist guests.

• 持续披露 — Marriott

  This time it’s warning that the contact details, loyalty account numbers and other personal information of an estimated 5.2 million customers may have been exposed by cyber criminals using the login credentials of two employees at a franchise property.

来源摘录

• Upon discovery, we confirmed that the login credentials were disabled, immediately began an investigation, implemented heightened monitoring, and arranged resources to inform and assist guests.

• This time it’s warning that the contact details, loyalty account numbers and other personal information of an estimated 5.2 million customers may have been exposed by cyber criminals using the login credentials of two employees at a franchise property.

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• 调查 — Marriott

  Marriott said it was currently investigating the incident

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• It said the breached information, including contact details, loyalty account information and additional personal details such as gender and birthdays, may have been accessed using the login credentials of two employees at a franchise property.

• Hotel operator Marriott International has disclosed its second data breach in less than two years, this time impacting about 5.2 million guests.

• Global hotel chain Marriott International has reported a second major data breach, within 18 months. The company is emailing those affected and said the new breach involved up to 5.2m guests.

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• 调查 — Marriott

  While the investigation into the data breach is ongoing

• 整改 — Marriott

  The hotel chain has offered guests affected by the incident a year's worth of personal information monitoring from IdentityWorks free of charge.

• 持续披露 — Marriott

  On March 31, 2020, Marriott sent emails about the incident to guests involved.

• 持续披露 — Marriott International

来源摘录

• Hotel chain Marriott International announced today that it has suffered a second data breach.

• While the investigation into the data breach is ongoing, Marriott said that "we currently have no reason to believe that the information involved included Marriott Bonvoy account passwords or PINs, payment card information, passport information, national IDs, or driver’s license numbers."

• This latest data breach has affected approximately 5.2 million Marriott guests.

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• 调查 — 万豪

  在确认攻击存在后，万豪已经禁用了相关登录凭证，开始网络安全调查，实施高等级监控，并通知了相关客户。

• 整改 — 万豪

  万豪的补救措施包括：建立一个自助服务网站，帮助客人确认自己的信息是否被泄露；禁用被暴露的万豪 Bonvoy 用户的密码，并在下一次登录时启用多因素身份验证，要求他们更改密码。

• 退款或补偿 — 万豪

  另外，万豪还将为受影响的客人提供免费的一年的 IdentityWorks 个人信息监控服务。

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• 公告称，万豪旗下一家特许经营酒店的两个员工账号涉嫌访问了大量的访客信息。从1月中旬开始，有人使用这两名员工的登录凭据，访问了“数量超出预期的宾客信息。”

• 3月31日，万豪国际集团发布公告称，该集团在今年1月中旬发生了数据泄露，但直到2月下旬才察觉。大约520万名酒店客户的个人信息受到了影响。

• 另外，万豪还将为受影响的客人提供免费的一年的 IdentityWorks 个人信息监控服务。

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• 道歉 — Marriott

  A Marriott spokesperson told us the company “deeply regrets” the incident

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• The penalty announced last Friday is significantly lower than the 99 million pounds fine originally proposed in July 2019.

• The ICO’s investigation found that there were failures by Marriott to put appropriate technical or organisational measures in place to protect the personal data being processed on its systems, as required by the General Data Protection Regulation (GDPR).

• The UK’s Information Commissioner’s Office (ICO) has fined Marriott International 18.4 million pounds (nearly $23.8 million) over a 2014 customer data breach.