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MAS

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Malaysia Airlines clarifies passenger was cleared to board

    Company response

    After a social media post alleged that a passenger wearing a pink COVID-19 wristband was allowed on a Malaysia Airlines flight, the airline said the passenger had been cleared by the Ministry of Health to continue the journey after assessment by health authorities.

    Company response

    • Clarification — MAS

      Following the allegations raised in the viral post, MAS has now clarified that the passenger with the pink wristband onboard its flight was cleared to board under the Ministry of Health (MOH) guidelines

    Source excerpt

    • As per the ministry's Guideline Annex 9 (Guidelines for the Entry Point Screening of Travellers), the passenger (with the pink wristband) was cleared by the ministry to continue his onward journey to Kuantan after being assessed by the Port of Entry Health and Quarantine Office
    • Following the allegations raised in the viral post, MAS has now clarified that the passenger with the pink wristband onboard its flight was cleared to board under the Ministry of Health (MOH) guidelines
    Source