Recent events
Recent events tied to this brand in public sources.
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2021
Mashreq and Turtlemint partner on digital insurance platform
Mashreq partnered with Turtlemint to create a unified digital platform for the bank’s insurance customers, connecting with insurance providers through APIs.
2021
Mashreq implements Comarch wealth management system
Mashreq implemented a system from Comarch for its wealth management services. The first stage of the project, including reporting automation and investment propositions, has been completed.
2020
Mashreq announces COVID-19 customer relief package
Mashreq announced customer relief initiatives, including loan, card and mortgage payment holidays, fee waivers and reduced fees for eligible individuals and businesses. The measures were scheduled to run from April 1 through June 30, 2020.
2019
Mashreq introduces e-KYC platform
Mashreq introduced a digital Know-Your-Customer platform that allows business customers to submit, review, update and renew information online rather than visiting a branch.
2019
Mashreq introduces Emma chatbot
Mashreq introduced Emma, a chatbot that provides business customers with banking assistance through its online portal and can connect customers to a human agent when further help is needed.
2019
Mashreq launches NeoBiz
Mashreq announced the launch of NeoBiz, a digital banking proposition for small and medium enterprises in the UAE, with services including digital onboarding and online transaction capability.