Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
OSHA fines Menards after fatal workplace incident
Fine or penalty
In February 2022, Minnesota OSHA fined Menards $25,000 following the death of a worker in a forklift incident. According to OSHA, the store failed to stack lumber safely. Menards is contesting the violation. The penalty and the safety finding were reported in connection with the fatal incident at the store.
Source excerpt
Menards has been fined $25,000 from the Minnesota Occupational Safety and Health Administration (OSHA) following the death of a worker using a forklift last summer in Golden Valley, Minnesota.
Menards faces a secure storage violation, which means OSHA believes the store failed to stack the lumber, so it was safe and stable. Menards is contesting the violation.
2021
Fatal forklift accident at Menards Golden Valley store
Safety incident
A Menards employee was killed in an accident at the company's Golden Valley store. Police said it appeared that the worker was using a forklift when a pallet of lumber fell on it. Minnesota OSHA was notified and is investigating.
Source excerpt
Police say a Menards employee was killed Thursday morning after an accident at the store in Golden Valley.
Police say OSHA has been notified of the accident.
2020
Menards apologizes over face-mask pricing
Company response
Menards stated that it had mistakenly set too high a price for face masks sold in its stores and apologized to customers. The apology followed a warning letter from Michigan Attorney General Dana Nessel concerning price gouging during the coronavirus crisis.
Menards said it had mistakenly set too high a price for face masks sold in its stores and apologized to customers after Michigan Attorney General Dana Nessel sent a warning letter about price gouging during the coronavirus crisis.
Company response
Apology — Menards
Menards says it mistakenly placed too high a price on face masks it sold in its stores and is apologizing to customers
Source excerpt
Menards says it mistakenly placed too high a price on face masks it sold in its stores and is apologizing to customers after Attorney General Dana Nessel sent a warning letter about price gouging during the coronavirus crisis.
2019
Menards Big Card fraud and security breach disclosed
Issue disclosure
A report said some Menards Big Card holders were affected by unauthorized purchases after criminals guessed valid card numbers. Menards said the incident was a Menards security breach, and Capital One said the incidents were isolated and the problem had been resolved.
Company response
Remediation — Menards
Menards had canceled her card as a precaution
Remediation — Capital One
Capital One, the company that owns and administers the BIG Card, tells us that these are isolated incidences and that the problem has been resolved.
Source excerpt
Several cardholders that were not aware of the security issue did not find out until they were actually in the store and attempted to use their card.
Menards did say it was a Menards Security Breach and not Capitol One.
It appears that a group of traveling criminals is guessing at credit card numbers at gas pumps and when they hit upon a valid number, they are making unauthorized purchases.