争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 4 条
2025
2022
CMA称Monzo违反透支费用披露规定
裁决
英国竞争与市场管理局称，Monzo未在正确文件中列明客户超出约定透支额度时的最高月费，违反竞争规则。该违规发生于2018年10月至2021年11月；Monzo更新收费文件后，CMA未采取进一步正式执法行动。
品牌回应
整改 — Monzo
Monzo said: ‘This is a legacy issue we addressed last year. We have taken steps to make sure it does not happen again.’
来源摘录
The CMA said the breach between October 2018 and November 2021 meant customers were not aware of potential monthly fees, which could hit £15.50.
But the watchdog stopped short of further formal enforcement action after Monzo updated its charges document in November.
Monzo has breached competition rules by failing to properly disclose the maximum fee on its personal current account.
2019
2019