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Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    ASIC sues NAB over periodic payment fees

    Lawsuit filed

    ASIC commenced Federal Court proceedings against NAB, alleging that the bank charged periodic payment fees when it was not contractually entitled to do so and made false or misleading representations to customers.

    Source excerpt

    • made false or misleading representations that it was contractually entitled to charge the fees when it was not;
    • engaged in misleading or deceptive conduct;
    • ASIC has commenced proceedings in the Federal Court against National Australia Bank Ltd (NAB), alleging that NAB charged fees for making certain periodic payments when it was not entitled to under the bank's contracts with its customers.
    Source