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NatWest Group

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    Union accuses NatWest Group of using Covid-19 to manufacture a crisis around Ulster Bank

    Issue disclosure

    At an Oireachtas committee hearing on December 8, 2020, the Financial Services Union accused NatWest Group of using Covid-19 as cover to manufacture a crisis around the future of its Ulster Bank subsidiary in Ireland. The union's accusation was made during the committee hearing and concerned the future of the Ulster Bank business in Ireland. The event was reported by RTÉ.

    Source excerpt

    • Addressing the Oireachtas Committee on Finance, Public Expenditure and Reform and Taoiseach today, general secretary John O'Connell also said it was regretful that Ulster Bank had declined an invitation to attend the committee hearing.
    • The Financial Services Union has accused the NatWest Group of using Covid-19 as cover to manufacture a crisis around the future of its Ulster Bank subsidiary here.
    • They all have something in common. They are all looking to close branches and cut staffing levels.
  2. 2012

    Payment-system outage

    A software-upgrade failure disrupted transfers for many customers across RBS and NatWest systems. The incident led to customer support measures and renewed attention to operational resilience and legacy technology.

  3. 2008

    Financial-crisis rescue and governance scrutiny

    The group required a major UK government recapitalisation after losses linked to the credit crisis and its ABN AMRO exposure. The rescue prompted sustained public and regulatory scrutiny of risk management, acquisition governance, executive accountability and remuneration.