Controversies

Company response

• Recall — Nestlé

Source excerpt

• The Food Safety Authority of Ireland (FSAI) today advises that Nestlé is voluntarily recalling specific batches of its SMA infant formula and follow-on formula due to the potential presence of cereulide.

• Cereulide is a toxin produced by some strains of the bacterium Bacillus cereus, which can cause food poisoning.

• This recall is a precautionary measure being taken in the interest of public health, and there have been no reported cases of illness to date.

Company response

• Recall — Nestlé

  On Monday, the public recall was triggered.

Source excerpt

• The well-known brand Beba and special products such as Alfamino are affected.

• the recall affects products sold in Germany, Italy, Austria, Spain, Denmark, Sweden and Finland, among others

• Controls carried out by the authorities in Austria detected small amounts of cereulide – a toxin that causes food poisoning characterised by nausea and vomiting – in two batches.

Company response

• Remediation — Nestlé

  We have identified the source of the rubber and have already fixed the issue.

• Apology — Nestlé

  We sincerely apologize for any inconvenience this action represents to both our consumers and retail customers.

Source excerpt

• Between 2017 and 2019, Gerber used 67 batches of rice flour containing more than nine times the concentration of arsenic permitted by the federal government in bottled water

• When contacted by AWP, Nestlé was not immediately available for comment.

• who has brought a legal action under the Texas Unfair Trade Practices Act (DTPA)

Company response

• Investigation — Nestlé

  We are currently investigating what went wrong.

• Remediation — Nestlé

  Having spotted the problem, we took steps immediately to fix it.

• Remediation — Nestlé

  We have put in place extra measures to further strengthen our quality and safety checks to make sure it does not happen again.

• Apology — Nestlé

  We understand that people will be concerned and apologise unreservedly to them.

Source excerpt

• Nestlé South Africa has announced a voluntary recall of a limited number of Kit Kat milk chocolate products due to the possibility that they may contain small glass pieces.

• Nestlé said the presence of small pieces of glass was discovered in the product during routine quality and safety checks.

Company response

• Apology — Nestle

  We do understand the sensitivity of the matter and regret if we have inadvertently hurt anyone’s sentiment.

• Remediation — Nestle

  With immediate action we had already initiated withdrawal of these packs from the market.

Source excerpt

• With immediate action we had already initiated withdrawal of these packs from the market.

• As a part of this campaign, the KitKat wrapper features a picture of Lord Jagannath, Balabhadra and Mata Subhadra.

• Netizens were less than excited about this new KitKat ad campaign and they said that these wrappers will be found in trashcans, gutters and many will walk over it once people are finished with the chocolate.

Source excerpt

• Nestlé has been ordered to pay more than £660,000 for health and safety failings after a worker’s arm was dragged into a machine.

Company response

• Investigation — Nestlé

  the company is investigating whether the products may have been inadvertently cross-contaminated with peanuts during manufacture

Source excerpt

• Nestlé is recalling Nature’s Heart fruit and trail mix products because they may contain undeclared peanuts.

• The recall was initiated after Nestlé received two complaints from individuals with peanut allergies who ate the Nature’s Heart Superfoods Trail Mix and Mango Turmeric Cashew Glazed Mix and experienced mild reactions.

• the company is investigating whether the products may have been inadvertently cross-contaminated with peanuts during manufacture.

Company response

• Clarification — 雀巢中国

  雀巢中国方面回应新京报记者称，此事不涉及食品安全问题

• Remediation — 雀巢

  雀巢已在第一时间配合监管部门进行整改，避免类似问题再次发生。

Source excerpt

• 经统计，含有未标注生产日期、生产批号、保质期的雀巢卡布奇诺即溶咖啡饮品共计63袋；含有未标注生产日期、生产批号、保质期的雀巢醇香椰奶风味固体饮料共计18袋。

• 上海市闵行区市场监督管理局10月8日作出的行政处罚决定书显示

• 上海雀巢产品服务有限公司日前被上海市闵行区市场监督管理局罚款8.6万元。

Company response

• Remediation — Nestle

  Nestle said in a statement it was working on a "company-wide project" to update its nutrition and health strategy and was looking at its entire portfolio to make sure its products helped meet people's nutritional needs.

Source excerpt

• Nestle said on Monday it was working on updating its nutrition and health strategy after the Financial Times reported an internal document at the food giant described a large portion of its food and drinks as unhealthy.

• The newspaper said it had seen an internal presentation circulated among top executives early this year stating that more than 60% of Nestle's mainstream food and drinks portfolio could not be considered healthy under a "recognised definition of health".

• Nestle said in a statement it was working on a "company-wide project" to update its nutrition and health strategy and was looking at its entire portfolio to make sure its products helped meet people's nutritional needs.

Company response

• Apology — Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

  We are deeply sorry that the origins of our endowment have roots in shameful practices that caused deep suffering and created enduring harms.

• Investigation — Joseph Rowntree Foundation and Joseph Rowntree Housing Trust

  Therefore, alongside the other independently endowed Rowntree trusts, we will fund the Rowntree Society to investigate this part of our history more fully.

• Apology — Joseph Rowntree Charitable Trust

  As a former shareholder in the Rowntree company and an institutional beneficiary of its wealth, we are deeply sorry.

• Clarification — Nestlé

  Nestlé has been the custodian of Rowntree's as a confectionery brand and we acknowledge and welcome these statements made by other organisations that bear the Rowntree name.

Source excerpt

• A statement by the Rowntree Society stressed that it had found no evidence that Rowntree's directly owned or traded in enslaved people.

• The Joseph Rowntree Charitable Trust said: 'As a Trust we are appalled by what we have learned about these abhorrent practices, which are at odds with our Quaker values and our commitment to building a more just society.

• The investigation into the company's history was party prompted by the Black Lives Matter movement and revealed evidence that the famously philanthropic family business may have profited from the slave trade.

Source excerpt

• Several tonnes of dead fish were reported in the Aisne river at the weekend, close to a Nestlé factory.

• The Nestlé factory in Challerange, which manufactures powdered milk, confirmed in a statement that there had been an "occasional and involuntary overflow of biological sludge effluent, without the presence of chemicals" from its wastewater treatment plant on Sunday evening.

• The offences were committed at its premises at Jalan Playar 15/1, Section 15 Shah Alam on May 21, 2019 between 10.10am and 1pm.

Company response

• Recall — Nestlé

  January 10 2020: Nestlé Australia today announced the immediate recall of certain batches of Uncle Tobys Roll-Ups due to the possible presence of small metal fragments.

• Refund or compensation — Nestlé

  "If you have purchased any of these products, please do not consume it, but return it to the place of purchase for a full refund," Ms Catania said.

Source excerpt

• The affected products are being recalled because an ingredient supplier has advised Nestlé that equipment failure in their facility has led to the possible presence of small metal fragments in an ingredient supplied to Nestlé used to manufacture the products.

• January 10 2020: Nestlé Australia today announced the immediate recall of certain batches of Uncle Tobys Roll-Ups due to the possible presence of small metal fragments.

• The recall was triggered when a Nestle supplier reported equipment failure may have led to small metal fragments in Roll-Ups ingredients, the food giant said.