争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 4 条
2022
退货和开箱产品争议
Gamers Nexus的报告称，新蛋处理了一块退回的主板，并将已知有缺陷的物品作为可正常工作的开箱商品转售。新蛋道歉，称此事为流程错误和孤立事件，并对某些开箱产品采取了无理由退货政策。
2022
新蛋回应瑕疵开箱商品争议
公司回应
新蛋将一块有瑕疵的主板作为开箱商品转售并拒绝退货。该零售商随后道歉，称已修改内部流程，并承诺联系受影响的顾客。报道还称新蛋已向Gamers Nexus退款，并为部分开箱商品推出无条件退货政策。
Newegg将一块有瑕疵的主板作为开箱商品转售并拒绝退货后，该零售商道歉、称已修改内部流程，并承诺联系受影响的顾客。报道还称Newegg已向Gamers Nexus退款，并为部分开箱商品推出无条件退货政策。
品牌回应
道歉 — Newegg
Newegg apologized on Monday and pledged to reach out to customers who experienced the same problem.
整改 — Newegg
As a result, we have already changed internal procedures to improve how we manage product returns.
退款或补偿 — Newegg
Although Newegg has since refunded Gamers Nexus, the controversy sparked an outpouring of anger against the electronics retailer
整改 — Newegg
We have put in place new policies to ensure a hassle-free return experience on ‘open box’ merchandise returns on motherboards and CPUs.
来源摘录
Newegg apologized on Monday and pledged to reach out to customers who experienced the same problem.
Newegg is under fire from PC builders after the electronics retailer was caught reselling a faulty motherboard to a popular YouTube channel and initially denying an attempt to return it.
Although Newegg has since refunded Gamers Nexus, the controversy sparked an outpouring of anger against the electronics retailer
2018
2010