Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile1 entries
2020
Passengers sue Norwegian Air over unpaid refunds
Lawsuit filed
A group of American passengers brought a class-action lawsuit against Norwegian Air Shuttle concerning refunds for flights canceled due to the COVID-19 pandemic. According to the reported event, the dispute centers on unpaid refunds for those canceled flights. The article states that the airline declined to comment on the lawsuit. No further details on the claims, the court, or any outcome are provided in the source.
Source excerpt
Although Norwegian declined to comment on the lawsuit, the airline’s press officer Andreas Hjornholm previously said that they were sorry for the delay in making refunds, assuring that those who asked for and were entitled to a refund would get one.
Bursor & Fisher, a New York-based law firm, is leading a class-action lawsuit against Norwegian Air Shuttle over its actions to refund customers whose flights have been canceled due to the COVID-19 pandemic.