Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Singapore widens recall of Kinder chocolate products
Recall announced
The Singapore Food Agency widened the recall of specified Kinder chocolate products in Singapore over possible salmonella contamination and directed five importers to recall them. FairPrice also activated a recall of Kinder Mini Eggs and offered eligible customers a full refund. Ferrero advised consumers not to consume affected products and said it regretted the matter.
Company response
Apology — Ferrero
“We deeply regret this matter.
Clarification — Ferrero
For consumers who have one of these products, please do not consume it,” said the spokesman, adding that consumers who have the products should keep them and contact the store they bought them from.
Refund or compensation — FairPrice
Customers who have bought the affected products from FairPrice may return them to the store for a full refund by April 25.
Source excerpt
Meanwhile, FairPrice has activated a product recall for Kinder Mini Eggs (75g), which has been removed from shelves, said a spokesman for the supermarket chain in response to ST.
The recall of Kinder products – including its popular Kinder Surprise chocolate eggs – from the market in Singapore over salmonella contamination concerns has been widened, ahead of the Easter weekend.
SFA has directed five importers - Kaimay Trading, Heinemann Asia-Pacific, Focus Network Agencies (Singapore), Walluco and Le Petit Depot - to recall the items.