Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
P&G recalls aerosol dry shampoo and conditioner products over benzene
Recall announced
The Procter & Gamble Company announced a voluntary consumer-level recall of specified aerosol dry conditioner and dry shampoo products from Pantene, Aussie, Herbal Essences, Waterless, Old Spice, and Hair Food after benzene was detected in some products. The company said the benzene came from the propellant and offered reimbursement for eligible products.
Company response
Recall — The Procter & Gamble Company
The Procter & Gamble Company (NYSE: PG) today issued a voluntary product recall to the consumer level of aerosol dry conditioner spray products and aerosol dry shampoo spray products
Refund or compensation — P&G brands
Our brands will also offer reimbursement for consumers who have purchased products impacted by this recall.
Source excerpt
Our brands will also offer reimbursement for consumers who have purchased products impacted by this recall.
The Procter & Gamble Company (NYSE: PG) today issued a voluntary product recall to the consumer level of aerosol dry conditioner spray products and aerosol dry shampoo spray products from Pantene, Aussie, Herbal Essences, and Waterless produced in the United States, in addition to previously discontinued aerosol dry shampoo products from Old Spice and Hair Food, due to the presence of benzene detected in some products.
According to the recall notice posted by the U.S. Food and Drug Administration (FDA), products from Pantene, Aussie, Herbal Essences and Waterless, which were produced in the United States, were recalled out of an abundance of caution after benzene, a chemical that can cause cancer with repeated exposure, was "detected in some products."