Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Procter & Gamble recalls aerosol hair products
Recall announced
Procter & Gamble is recalling more than 30 aerosol spray products, including dry shampoo and conditioners, over concerns about benzene levels. The recall includes products from Pantene, Aussie, Herbal Essences and Waterless.
Company response
Recall — Procter & Gamble
The FDA hasn't received any reports of adverse effects, but the company is pulling the products just to be safe.
Refund or compensation — brands affected by the recall
Consumers can get a refund by contacting the brands affected by the recall.
Source excerpt
The recall is due to concerns over the levels of the chemical benzene, which is known to cause cancer.
The FDA hasn't received any reports of adverse effects, but the company is pulling the products just to be safe.
Products from the brands Pantene, Aussie, Herbal Essences and Waterless products are included in the recall.
2021
P&G recalls aerosol dry shampoo and conditioner products over benzene
Recall announced
The Procter & Gamble Company announced a voluntary consumer-level recall of specified aerosol dry conditioner and dry shampoo products from Pantene, Aussie, Herbal Essences, Waterless, Old Spice, and Hair Food after benzene was detected in some products. The company said the benzene came from the propellant and offered reimbursement for eligible products.
Company response
Recall — The Procter & Gamble Company
The Procter & Gamble Company (NYSE: PG) today issued a voluntary product recall to the consumer level of aerosol dry conditioner spray products and aerosol dry shampoo spray products
Refund or compensation — P&G brands
Our brands will also offer reimbursement for consumers who have purchased products impacted by this recall.
Source excerpt
Our brands will also offer reimbursement for consumers who have purchased products impacted by this recall.
The Procter & Gamble Company (NYSE: PG) today issued a voluntary product recall to the consumer level of aerosol dry conditioner spray products and aerosol dry shampoo spray products from Pantene, Aussie, Herbal Essences, and Waterless produced in the United States, in addition to previously discontinued aerosol dry shampoo products from Old Spice and Hair Food, due to the presence of benzene detected in some products.
According to the recall notice posted by the U.S. Food and Drug Administration (FDA), products from Pantene, Aussie, Herbal Essences and Waterless, which were produced in the United States, were recalled out of an abundance of caution after benzene, a chemical that can cause cancer with repeated exposure, was "detected in some products."
1989
Criticism of beauty-centered advertising
Pantene's “Don't hate me because I'm beautiful” advertising was criticized by feminists for reinforcing a narrow and self-congratulatory ideal of beauty. The criticism became part of the campaign's wider cultural reception and concerned the wider Pantene campaign, not specifically Pantene India. The 'Don't hate me because I'm beautiful' campaign attracted feminist criticism for presenting beauty in a way some commentators viewed as narcissistic or socially exclusionary. The criticism concerned the wider Pantene campaign and is not specific to Pantene India.