Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Apple settles lawsuit over repair technicians’ posting of customer photos
Settlement
Apple paid an unspecified settlement to a woman after technicians at an Apple-approved repair contractor posted explicit photos and a video from her phone to her Facebook account. The article reports that the incident occurred in 2016 and that the settlement amount was reported to be multimillion-dollar.
Source excerpt
Apple paid a multimillion dollar settlement to a woman after iPhone repair techs posted risque pictures from her phone to Facebook, one of the most severe customer privacy breaches yet to be made public, according to legal documents obtained by the Telegraph.
Two iPhone repair technicians in Sacramento, uploaded "10 photos of her in various stages of undress and a sex video" to her Facebook account, resulting in "severe emotional distress" for the young woman, according to the Telegraph's review of legal records.
The settlement isn't the first time Apple has had to handle the misdeeds of employees.
2020
Student-worker compliance controversy
Reporting about student workers led Apple to suspend new business with Pegatron until the issue was corrected.
2020
Shanghai labor dispute
A labor dispute at Pegaer Technology involved workers seeking salaries. Reports also made allegations about force and arrests, but the available reference does not verify every detail.
2016
China Labor Watch overtime and wage allegations
China Labor Watch alleged that high overtime, unpaid work, intern overwork and low wages remained problems at Pegatron's Shanghai factory.
2014
Shanghai factory working-conditions allegations
The BBC reported allegations involving excessive hours, inadequate rest, forced overtime, sleeping workers and crowded dormitories at a Pegatron facility producing Apple products.