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公主邮轮

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 8 条

  1. 2021

    Carnival披露可能影响旗下邮轮品牌的数据泄露事件

    问题披露

    在涉及公主邮轮的争议说明中，Carnival披露，一起数据泄露事件可能导致Carnival、Princess Cruises和Holland America Line的客户及员工个人信息暴露。该披露指出，此次泄露可能影响这三个邮轮品牌。来源摘要未提供有关事件原因、范围或后果的进一步细节。

    来源摘录

    • Carnival has revealed that a data breach might have exposed personal information about customers and employees of Carnival, Princess Cruises and Holland America Line.
    来源

  2. 2021

    嘉年华披露个人数据泄露事件

    问题披露

    嘉年华披露，其于3月发现计算机系统遭未经授权访问。公司称，泄露事件影响了部分宾客、员工和船员的个人信息，并表示有证据显示数据被滥用的可能性较低。

    品牌回应

    • 调查 — Carnival

      hired a cyber security firm to investigate the breach

    • 整改 — Carnival

      to shut down the event and prevent further unauthorised access

    • 持续披露 — Carnival

      alerted individuals whose data had been compromised and set up a call center to respond to their queries

    来源摘录

    • Cruise operator Carnival said on Thursday it had detected unauthorised access to its computer systems in March, after which it alerted regulators and hired a cyber security firm to investigate the breach.
    • detected unauthorised access to its computer systems in March
    • There is evidence indicating a low likelihood of the data being misused,
    来源

  3. 2021

    Carnival披露客户及员工数据泄露事件

    问题披露

    Carnival披露攻击者访问了其部分信息技术系统及部分宾客、员工和船员的个人信息，其中包括个人、财务和健康数据。Carnival还提醒受影响者，数据被滥用的可能性较低。

    品牌回应

    • 持续披露 — Carnival

      The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."

    来源摘录

    • The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."
    • It appears that in mid-March, the unauthorized third-party gained access to certain personal information relating to some of our guests, employees, and crew.
    • Carnival Corporation, the world's largest cruise ship operator, has disclosed a data breach after attackers gained access to some of its IT systems and the personal, financial, and health information belonging to customers, employees, and crew.
    来源

  4. 2020

    钻石公主号COVID-19疫情

    根据当时的报道，钻石公主号在横滨隔离期间爆发疫情，船上3711人中有712人感染。日本的隔离程序以及公主邮轮最初的风险评估和沟通受到国际批评。

    来源

  5. 2020

    红宝石公主号疫情和下船争议

    红宝石公主号与澳大利亚的重大COVID-19疫情有关。围绕乘客下船和公共卫生处理的情况引发了调查、法律诉讼和重大批评。

    来源

  6. 2020

    一对夫妇就涉嫌床虱问题起诉公主邮轮

    提起诉讼

    Connie Flores及其丈夫起诉公主邮轮，称他们前往墨西哥途中入住的Emerald Princess客舱有床虱。诉状指控疏忽，夫妇要求赔偿7.5万美元。公主邮轮表示对Flores的担忧感到遗憾，并介绍了客舱检查和清洁措施。

    品牌回应

    • 澄清 — Princess Cruises

      We were very sorry to hear about Ms. Flores concerns. Princess Cruises is committed to following and often exceed stringent sanitation and health guidelines

    • 澄清 — Princess Cruises

      The Santa Clarita-based company said in a statement to City News Service that it does not comment on pending litigation.

    • 澄清 — Princess Cruises

      Princess Cruises spokeswoman says the company does not comment on pending litigation.

    来源摘录

    • The Floreses are seeking a jury trial and $75,000 in damages for financial loss, personal injury and emotional and mental distress, according to the complaint.
    • An actress and her husband have filed a complaint against Princess Cruises after what has been described as a "horrific" experience with bed bugs during their anniversary cruise to Mexico.
    • A Princess Cruises spokesperson sent the following statement regarding the accusations and lawsuit.
    来源

  7. 2020

    诉讼指控 Princess Cruise Lines 涉及新冠病毒暴露及乘客救治疏忽

    提起诉讼

    一名德克萨斯州女性对 Princess Cruise Lines 提起诉讼，指控该邮轮公司明知存在新冠病毒风险仍使她和丈夫暴露于风险中、未作警告并延误医疗救治。诉讼要求赔偿；所提供的报道未表明法院已作出认定。

    来源摘录

    • Juishan says her husband died April 4 from COVID-19 complications. She's going after the cruise line for more than $1 million in damages.
    • Juishan Hsu and her daughter just filed docs against Princess Cruise Lines, claiming the company exposed passengers aboard the Ruby Princess to the novel coronavirus ... which eventually killed her husband, Chung Chen.
    • The lawsuit, filed April 14, seeks damages for negligence, gross negligence and for other unlawful acts.
    来源

  8. 2019

    Princess Cruises就工作人员穿着毛利服饰致歉

    公司回应

    在非当地工作人员身着毛利服饰出现在Princess Cruises陶朗加帐篷的照片曝光后，公司致歉，并称船舶管理团队已让这些工作人员离开该区域，以避免进一步引发文化不敏感问题。

    品牌回应

    • 道歉 — Princess Cruises

      We give a complete assurance that no offence was ever intended and we apologize unreservedly for what has happened.

    • 整改 — Princess Cruises

      After being made aware of the situation, the ship’s management team took action to withdraw the crew members from the area to prevent any further possibility of cultural insensitivity.

    来源摘录

    • After being made aware of the situation, the ship’s management team took action to withdraw the crew members from the area to prevent any further possibility of cultural insensitivity.
    • Princess Cruises has issued an apology for its "cultural insensitivity" after photos of non-native workers dressed in Maori garb surfaced on social media.
    • We give a complete assurance that no offence was ever intended and we apologize unreservedly for what has happened.
    来源