Recent events
Recent events tied to this brand in public sources.
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2026
Royal Mail apologises for Warrington delivery problems
Royal Mail CEO Alistair Cochrane apologised for delivery problems experienced by Warrington residents and said the company was responsible for restoring a reliable service.
2026
Royal Mail unveils Christmas 2026 stamps
Royal Mail unveiled its 2026 Christmas stamp collection, a series of five stamps featuring Nativity scenes.
2026
Royal Mail delivery delays in The Wrekin
Mark Pritchard MP said Royal Mail’s delivery performance in The Wrekin remained poor, with residents experiencing severe disruptions and delayed post. He cited missed health appointments and late payments and utility bills.
2026
Royal Mail announces up to 2,500 job cuts
British postal operator Royal Mail announced on Wednesday plans to cut up to 2,500 jobs, about two percent of its workforce, targeting head office and support function roles, with completion planned by the end of 2027. The company said there would be no reductions in operational frontline roles in delivery and processing, citing a more than 70 percent decline in letter volumes since their peak and growing customer demand for faster and more convenient parcel delivery.
2026
Royal Mail plans to cut 2,500 head office and supporting roles by end of 2027
Royal Mail announced plans to cut 2,500 head office and other supporting roles by the end of 2027, about 2% of its 131,000-strong workforce, citing competition and falling demand for letter deliveries. The company said frontline postal workers are not part of the proposed restructuring and that the reduction would be achieved through voluntary redundancies and people choosing to leave. It is in formal consultation with the Communication Workers Union (CWU) and Unite CMA over the plans, and the CWU criticized the announcement.
2020
Royal Mail reports service delays during Christmas period
Royal Mail acknowledged that its service during the Christmas period was not always as desired, amid record parcel volumes and social distancing and tiered restrictions.
2020
Royal Mail announces Parcel Collect service
Royal Mail said it would start collecting parcels and mail from customers' homes from Wednesday, with Parcel Collect available six days a week for a per-parcel charge.
2020
Royal Mail announces Special Delivery guarantee-time changes
Royal Mail announced several changes to its Special Delivery guaranteed services, including changes to guaranteed delivery times.
2020
Royal Mail launches Parcel Collect in parts of West England
Royal Mail launched Parcel Collect, a parcel pick-up service from customers’ doors or a nominated safe place, in certain postcode areas of West England as part of a phased rollout.
2020
Ofcom fines Royal Mail over delivery targets and stamp pricing
Ofcom fined Royal Mail £1.5 million for missing its first-class delivery target in 2018 and £100,000 for charging above the regulated price cap for second-class stamps for seven days in March 2019. Royal Mail said it accepted Ofcom’s decisions and acknowledged that its stamp price had exceeded the cap due to an error.
2020
Royal Mail outlines restructuring plans affecting about 2,000 management roles
Royal Mail outlined restructuring plans affecting around 2,000 management roles and said it would reduce capital spending by £300 million across the group over the next two years.
2020
Royal Mail changes delivery and collection arrangements
Royal Mail changed delivery-office opening and closing hours and altered how it makes deliveries amid the coronavirus crisis.
2020
Postal worker sues Royal Mail over dog attack injuries
Clare Offord is suing Royal Mail after a dog bit her hand while she was delivering a missed-parcel card in 2016.
2019
Hines Global Income Trust acquires Edinburgh sorting warehouse
Hines announced that Hines Global Income Trust, Inc. acquired the Royal Mail sorting warehouse in Edinburgh for around £25 million. The source does not specify the acquisition date.
2019
Royal Mail app adds augmented-reality parcel sizer
Royal Mail launched an augmented-reality parcel sizer in an update to its app. The feature helps users identify a suitable parcel format and price, then purchase postage in the app.