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Brand AI

Seres

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile3 entries

  1. 2026

    Seres sues user over AI-generated video about AITO

    Lawsuit filed

    Seres sued a user who allegedly generated and publicly posted an AI video depicting a vehicle collapsing and labeling it AITO; the user received a court summons. The article does not specify when the lawsuit was filed.

    Source excerpt

    • 之后，该用户收到法院传票，受理法院为重庆市两江新区人民法院，原告正是赛力斯。
    • 据了解，该用户利用AI工具生成虚假视频并公开发布在抖音平台，视频画面中，车辆在行驶过程中车身异常塌陷，并用文字标注问界，刻意引导观众质疑车辆的安全水平，抹黑车辆安全性能。
    Source

  2. 2024

    Aito M7 crash and fire in Yuncheng kills 3, raising questions over escape and assisted braking

    In April 2024, an Aito M7 crashed and caught fire in Yuncheng, Shanxi, killing three people, prompting questions about assisted braking, door unlocking, and the handling of accident data. The brand said the speed exceeded the operating range of the relevant AEB system and that the collision interrupted signals, while Seres denied altering accident data. This entry preserves the company's explanation and does not replace the final liability investigation.

    Source

  3. 2022

    SF5 owners complain about advertised features and software support

    Issue disclosure

    A report said owners had complained that the Seres Huawei Smart Selection SF5 could not be upgraded to HarmonyOS and lacked an in-car Wi-Fi function. It reported that Seres was suspected of misleading advertising; the article does not establish a formal finding. Seres said the SF5 had not been discontinued and would continue accepting orders.

    Company response

    • Clarification — Seres

      面对停产风波，记者从赛力斯方面获得的回复是：SF5没有停产，因为问界M5上市，SF5销量变少了，后续是以销定产，将会继续接受用户订单。

    Source excerpt

    • 面对停产风波，记者从赛力斯方面获得的回复是：SF5没有停产，因为问界M5上市，SF5销量变少了，后续是以销定产，将会继续接受用户订单。
    • 中国网汽车质量平台近日接到大量赛力斯华为智选SF5车型车主的投诉，问题主要集中于车辆无法升级到鸿蒙OS系统、车载WIFI功能缺失，赛力斯因此涉嫌虚假宣传、误导消费者。
    • 除无法升级鸿蒙系统外，华为智选SF5又被爆出车载Wi-Fi热点功能丢失。
    Source