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Sheraton Mexico City Maria Isabel Hotel

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2006

    Expulsion of Cuban delegates

    Cuban delegates were expelled from the hotel after pressure associated with United States restrictions on Cuba. The incident raised questions about discrimination, the extraterritorial application of foreign law in Mexico, and the hotel's relationship with the United States company that had booked and paid for the rooms. Sheraton denied discrimination based on national origin.

    Source

  2. 2006

    Zoning and accessibility allegations

    After the Cuban-delegate incident, local officials reviewed allegations involving unauthorized floor area, insufficient parking, and missing Braille restaurant menus. The supplied account says closure was considered and a possible consumer-protection fine was discussed, but does not establish the final disposition.

    Source