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Suparna Airlines

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Suparna Airlines rejects sick refund for ill boy over 'medical expenses under RMB 200,' refunds after media intervention

    According to reports in August 2026, a boy fell ill and could not fly, and his parent applied for a sick refund; Suparna Airlines refused the refund on the grounds that medical expenses were under RMB 200; the CAAC 12326 complaint platform terminated mediation because the airline refused to mediate. After media intervention, Suparna Airlines fully refunded RMB 1,290, admitted that the relevant clause was unreasonable, and required rectification. Progress: company response. Subject: Suparna Airlines Co., Ltd. Scope: Suparna Airlines' sick refund rules.

    Source