Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Jiang Fan family and social media controversy triggers reputational crisis and internal punishment
In April 2020, then Taobao and Tmall President Jiang Fan caused a severe public opinion crisis due to improper handling of family issues. Alibaba revoked his partner status, issued a demerit, demoted him, and canceled his previous year's award. The company's investigation also stated that he had no transfer of benefits regarding the investment in Ruhan E-commerce and Zhang Dayi's store. This entry retains the investigation conclusion and does not write online allegations of a personal relationship as established illegality.
2020
Double 11 improper pricing practices lead to separate fines of 500,000 yuan
In December 2020, the State Administration for Market Regulation imposed administrative penalties on the platform operating entities related to JD.com, Tmall, and Vipshop, fining each 500,000 yuan for pricing practices including raising prices before discounting and fictitious original prices. This entry records the activities and operating entities specified in the penalties and does not infer that all merchants had similar problems.
2020
Regulator fines JD.com, Tmall and Vipshop for unfair pricing
Fine or penalty
In December 2020, China's State Administration for Market Regulation announced fines against JD.com, Tmall and Vipshop following an investigation into unfair pricing in their self-operated businesses. Each of the three platforms was fined RMB 500,000. The penalty concerned pricing practices in the companies' self-operated operations, as determined by the regulator's investigation. The event was reported on 24 December 2020.
China’s State Administration for Market Regulation fined JD.com, Tmall and Vipshop RMB 500,000 each after investigating unfair pricing in their self-operated businesses.
Source excerpt
并于2020年12月24日依据《价格法》第四十条、《价格违法行为行政处罚规定》第七条作出处罚决定，对上述三家企业分别处以50万元人民币罚款的行政处罚。
内容显示，针对“双十一”前后消费者反映强烈的网购先提价后打折、虚假促销、诱导交易等问题
其中，对京东2020年11月1日至12月1日的价格行为进行检查发现，有稻香村糕点礼盒、维达卷纸、多力葵花籽油、飞利浦脱毛器等9例商品存在“利用虚假的或者使人误解的价格手段，诱骗消费者或者其他经营者与其进行交易的”不正当价格行为。
2020
Alibaba says it reported mask seller to authorities
Company response
In response to the report of a Hebei business fined for selling substandard masks, Alibaba said it had reported information about the matter to administrative law-enforcement authorities.
Company response
Investigation — 阿里巴巴
阿里方面在今天进行了回应，称曾向行政执法机关举报信息
Source excerpt
经查，该店在销售防护口罩等防护产品时，其天猫店铺网页发布“医用三层一次性无纺布口罩”“外科口罩N95”等虚假宣传内容，且存在哄抬价格违法行为。
针对之前河北一企业销售假劣口罩被罚180万的事件，阿里方面在今天进行了回应，称曾向行政执法机关举报信息。
2019
Galanz files lawsuit against Tmall
Lawsuit filed
Galanz stated that it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court concerning alleged abuse of market dominance and related matters. According to the report, the court accepted the case on November 4, 2019. The filing was reported in connection with an event dated October 28, 2019. The available account does not specify further claims, amounts, or outcomes beyond the alleged abuse of market dominance and related matters and the court's acceptance of the case.
Galanz said it filed a lawsuit against Tmall at the Guangzhou Intellectual Property Court over alleged abuse of market dominance and related matters. The court accepted the case on November 4, 2019.
Source excerpt
称已于2019年10月28日向广州知识产权法院就天猫涉嫌滥用市场支配地位等相关事宜提起诉讼，并于2019年11月4日得到受理。