Recent events
Recent events tied to this brand in public sources.
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2020
Travelex reports ransomware attack and service disruption
Travelex was affected by a ransomware attack on New Year’s Eve and took its global websites offline. Its update said some data had been encrypted, but that the extent was unknown and there was no evidence that structured personal customer data had been breached. The article also reported that online foreign-currency services at several banks were down. Travelex said it had opened an investigation, was working toward recovery, and had restored some internal systems; its CEO apologized for the inconvenience to partners and customers.
2019
Travelex services disrupted following malware attack
Travelex said a software virus compromised its services on New Year’s Eve and that it took all of its systems offline as a precaution. The disruption affected communications and card payments at outlets, and websites in several countries were unresponsive or showed errors. Company investigations were ongoing and had found no evidence of a data breach at the time of the report.
2019
Samsung Pay launches money transfer service
Samsung Pay launched a money transfer service for U.S. users in partnership with Finablr. Users can send money to recipients in 47 countries, with transfers powered by Finablr subsidiary Travelex.
2019
Brightwell and Travelex announce cruise-ship cash access partnership
Brightwell announced a partnership with Travelex under which Travelex will manage the distribution of multiple currencies to more than 75 Brightwell-provided ATMs on cruise ships worldwide.