Recent events
Recent events tied to this brand in public sources.
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2021
TTEC wins Auscontact NSW award for People Capability
TTEC was announced as the winner of the Auscontact Excellence Awards' New South Wales state award for Excellence in Operations – People Capability.
2021
TTEC wins Asia-Pacific Stevie Awards
TTEC announced that it won three Gold Asia-Pacific Stevie Awards for Innovation, as well as a Silver award and a Bronze award for service-related categories.
2021
TTEC completes acquisition of Avtex
TTEC Holdings completed its acquisition of Avtex Solutions LLC. The deal closed on April 8.
2020
TTEC wins Philippines Grand Stevie Award for CultureCX
TTEC received a Grand Stevie Award in the Philippines for its CultureCX employee program.
2020
TTEC RealPlay wins CCW technology award
TTEC announced that its RealPlay AI-powered training technology was named “Disruptive Technology of Year” in the 2020 CCW Excellence Awards.
2020
TTEC wins three Asia-Pacific Stevie Awards
TTEC earned one Gold Asia-Pacific Stevie Award for its CultureCX employee program and two Silver awards in customer-service categories.
2020
TTEC wins six Stevie Awards
TTEC earned a Gold Stevie Award for Best Use of Technology in Sales and five other awards in the Stevie Awards for Sales & Customer Service. The awards were presented on February 28.
2020
TTEC acquires majority interest in Serendebyte
TTEC announced that it had acquired a majority interest in Serendebyte, an intelligent automation customer-experience solutions provider.
2019
TTEC reports third-quarter 2019 financial results
TTEC announced financial results for the third quarter ended September 30, 2019, reporting revenue of $395.5 million and net income of $20.0 million.
2019
TTEC acquires FCR
TTEC acquired FCR, a U.S.-based customer experience provider focused on direct-to-consumer, e-commerce, and hypergrowth markets. FCR will retain its name and operate as a standalone entity within TTEC's Engage business.