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维珍媒体

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2020

    Virgin Media 客户资料外泄影响约90万名客户

    问题披露

    Virgin Media 在资料外泄事件后致歉；约90万名客户的个人资料因此未受保护且可被存取。来源未提供外泄发生日期。

    品牌回应

    • 道歉 — Virgin Media

      Virgin Media has apologised after a data breach left the personal details of around 900,000 customers unsecured and accessible.

    来源摘录

    • Virgin Media has apologised after a data breach left the personal details of around 900,000 customers unsecured and accessible.
    来源

  2. 2020

    Virgin Media披露客户数据暴露事件

    问题披露

    Virgin Media披露，一个包含90万人的个人信息的营销数据库未受保护并可在网上访问，持续了10个月。公司称，一名未知用户至少访问过一次这些信息；公司表示，此次暴露源于配置错误，而非黑客攻击或犯罪攻击。

    品牌回应

    • 整改 — Virgin Media

      We immediately solved the issue by shutting down access.

    • 调查 — Virgin Media

      Virgin Media, which is owned by US cable group, Liberty Global, has informed the Information Commissioner's Office as required, and launched a forensic investigation.

    • 道歉 — Virgin Media

      Protecting our customers' data is a top priority and we sincerely apologise,

    来源摘录

    • The breach was not due to a hack or a criminal attack, but because the database had been "incorrectly configured" by a member of staff not following the correct procedures, Virgin Media said.
    • 5 March 2020
    • The information was accessed "on at least one occasion" by an unknown user.
    来源