Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Visible discloses customer account security breach
Issue disclosure
Visible confirmed that attackers used usernames and passwords obtained from outside sources to access Visible accounts. The article reports that some affected customers had money stolen or received spam emails.
Company response
Ongoing disclosure — Visible
Attached to their official announcement on the data breach, Visible recommended customers to change passwords immediately.
Source excerpt
Many hacked accounts had their money stolen, while others received spam emails.
As of Wednesday, Visible released their official explanation of the situation. They confirmed a security breach, saying "threat actors were able to access username/passwords from outside sources, and exploit that information to login to Visible accounts."