争议事件
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2022
Vistara 首席执行官就服务疏失道歉
公司回应
Vistara 首席执行官 Vinod Kannan 向客户致歉，承认航空公司近几个月未能达到承诺及客户期望，并表示正推动改善。
品牌回应
道歉 — Vistara
Sharing an apology letter with Vistara’s customers, CEO Vinod Kannan admitted that the Gurugram-based airline had fallen short on its commitment in the last few months.
来源摘录
Kannan said that these grievances won’t go unnoticed, regardless of the medium used to voice them, and that a positive change is underway.
Sharing an apology letter with Vistara’s customers, CEO Vinod Kannan admitted that the Gurugram-based airline had fallen short on its commitment in the last few months. It did not live up to its customers’ expectations, he added.