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VTech Communications

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2015

    Massive leak of children's user data leads to $650,000 FTC fine

    In November 2015, hackers breached VTech's Learning Lodge and Kid Connect platforms and stole account data of millions of parents and children, including names, addresses, emails, children's photos, and chat records. An FTC investigation found that VTech collected children's information without parental consent, failed to take reasonable security measures, and falsely claimed that the data was encrypted. In January 2018, VTech agreed to pay a $650,000 civil penalty. It was required to implement a comprehensive data security program and undergo independent audits for 20 years.

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