Controversies

Waitrose recalls bottled water over possible glass fragments

Recall announced

Waitrose recalled two of its water products due to the possible presence of glass fragments. The recall was announced as a precautionary measure. Customers who purchased the affected products are instructed to package them up and return them to the branch where they were bought in order to receive a full refund. No injuries or other incidents were reported in the available information.

Waitrose has recalled two of its water products because of possible glass fragments. Customers must package the products up and return them to the branch where they were purchased for a full refund.

Waitrose recalls 115g Tuna Pâté over incorrect use-by date

Recall announced

Waitrose withdrew its 115g Tuna Pâté from sale and recalled all 115g packs carrying a use-by date of 17 December 2026 because of a labelling error. The correct use-by date is 17 October 2026, making the product unsafe to eat beyond that date. Customers were advised not to eat the affected product and to return it to their local Waitrose store for a full refund. The retailer apologised for the recall and the inconvenience caused.

Waitrose has withdrawn its 115g Tuna Pâté from sale and recalled all 115g packs carrying a use-by date of 17 December 2026 because of a labelling error; the correct use-by date is 17 October 2026, making the product unsafe to eat beyond that date. Customers are advised not to eat the affected product and to return it to their local Waitrose store for a full refund, and the retailer apologised for the recall and the inconvenience caused.

Waitrose apologizes for Christmas product website error

Company response

Waitrose issued an apology after an error appeared on its website involving one of its new Christmas products. The retailer acknowledged the mistake and apologized for it. The source report does not specify the nature of the error, the product involved beyond its Christmas range, or any further details about how or when the error occurred. The incident is recorded as a website error concerning a new Christmas product that prompted a public apology from the company.

Waitrose apologized after making an error on its website involving one of its new Christmas products.

Four UK retailers recall seafood products over potential Salmonella

Recall announced

Sainsbury’s, Asda, the Co-op and Waitrose recalled a total of 12 seafood products over the potential presence of Salmonella. Sainsbury’s, Waitrose and the FSA urged customers not to consume affected products, promised full refunds and apologised; the Co-op said the recall was precautionary and that it was working with the FSA.

Animal-welfare allegations at supplying goat farm

Undercover footage from a Yorkshire farm supplying milk to several retailers appeared to show severe mistreatment of goats. Waitrose suspended the farm's brand after the footage became public.

Waitrose recalls a product over undeclared ingredients

Recall announced

Waitrose and Partners recalled one of its products because of undeclared ingredients, according to a news report. The source does not identify the specific product involved or state the exact date of the recall. The recall was described as urgent. No further details about the affected item, the undeclared ingredients, or the outcome of the recall were provided in the source material.

Waitrose and Partners are recalling one of their products because of undeclared ingredients. The source does not identify the product or provide the recall date.

Singapore agency directs recall of two Waitrose pesto products

Recall announced

In December 2019, the Singapore Food Agency directed Cold Storage Singapore to remove two Waitrose pesto products from shelves. According to the agency, the products' labels did not declare peanut, an undeclared allergen. The direction applied to the two named pesto products sold through Cold Storage Singapore, and the agency's stated reason was the missing peanut declaration on the labels. The source report does not describe any illnesses linked to the products, any further regulatory action, or the outcome of the removal.

Sacla and retailers recall pesto products over possible peanut contamination

Recall announced

Sacla said it recalled every batch of every Sacla pesto recipe after learning that cashew nuts delivered by an external supplier might contain traces of peanuts. Aldi and Waitrose also recalled affected own-brand products. The Food Standards Agency warned that 25 products may be contaminated and pose a health risk to consumers with peanut allergies.

Criticism of Taste of Israel insert

A Waitrose Kitchen magazine issue included an Israeli-government advertising insert titled Taste of Israel. The material described traditional Arabic foods as Israeli, prompting criticism and a social-media backlash directed at Waitrose.