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争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2022

    Wightlink 披露网络攻击导致客户数据泄露

    问题披露

    Wightlink 表示，公司于 2022 年 2 月 7 日发现 IT 系统遭受犯罪网络攻击，导致部分客户个人信息被访问。公司称已通知受影响客户并提供支持。

    品牌回应

    • 调查 — Wightlink

      As soon as the incident was discovered, Wightlink engaged specialist cyber security experts to investigate and assess the situation

    • 整改 — Wightlink

      All those affected have been notified and offered support.

    • 退款或补偿 — Wightlink

      The company are offering customers whose data has been comprimised a complimentary 12-month membership to Experian Identity Plus membership.

    来源摘录

    • All those affected have been notified and offered support.
    • Wightlink say that on Monday, 7th February 2022 they discovered they were the victim of a criminal cyber-attack via unauthorised activity on their IT systems, which resulted in some customer personal information being accessed.
    • The company are offering customers whose data has been comprimised a complimentary 12-month membership to Experian Identity Plus membership.
    来源

  2. 2019

    Wightlink就渡轮可靠性问题道歉

    公司回应

    Wightlink就影响其汽车渡轮航线的近期可靠性问题道歉。

    品牌回应

    • 道歉 — Wightlink

      WIGHTLINK has apologised for the recent reliability issues affecting car ferry routes.

    来源摘录

    • WIGHTLINK has apologised for the recent reliability issues affecting car ferry routes.
    来源