Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Will's Fitness Store Closures in Multiple Locations Spark Prepaid Refund Dispute
Media site visits found that stores including Beijing U-Town and Heshenghui were closed, leaving consumers facing difficulties in handling remaining membership fees and classes. Heshenghui property management said the store had been in arrears since December 2024 and closed on its own on January 1, 2025. This involves specific stores and prepaid contract performance, and closure reports should not be presumed to be criminal fraud. Progress: media investigation and property management statement. Involved entity: the operating entity of the relevant Will's Fitness stores. Related scope: some city stores of the Will's Fitness brand; the original list used the 威尔士 spelling.
2024
Nationwide Mass Closures Leave Tens of Thousands of Members Unable to Get Refunds
Will's Fitness stores in Beijing, Chongqing and other places have all closed, with some stores taken over; tens of thousands of members cannot get refunds for prepaid cards, consumers face difficulties defending their rights, and corporate responsibility remains unaccounted for. Regulators have intervened, but rights protection remains difficult.