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Xinbailu

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2017

    Branch Tableware Exceeded Coliform Standards; Employee Stirring Egg Custard Barehanded Exposed in Livestream

    In 2017, tableware at two Hangzhou Xinbailu branches tested positive for coliform bacteria above limits; in August 2026, footage of an employee at the Binjiang Yintai branch stirring egg custard barehanded was exposed via a food delivery platform's Open Kitchen livestream, sparking public outcry. Regulators ordered corrections.

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