Recent events
Recent events tied to this brand in public sources.
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2026
Zendesk introduces Employee Service AI Agents and Advanced Action Flows
Zendesk introduced Employee Service AI Agents and Advanced Action Flows, which are available through its open early access program; general availability is expected in the coming weeks.
2022
Zendesk invests in Alliants
Zendesk made a minority stake investment in Alliants. The companies said the investment would support Alliants’ expansion of its customer-experience and messaging services.
2022
Zendesk terminates proposed Momentive acquisition
Zendesk announced that it terminated its merger agreement with Momentive after Zendesk stockholders did not approve the proposed transaction. Momentive owns SurveyMonkey.
2021
Zendesk announces acquisition of Cleverly
Zendesk announced that it had acquired AI automation startup Cleverly. Financial terms were not publicly disclosed.
2020
Lessonly completes $15 million Series C funding round
Lessonly completed a $15 million Series C funding round led by AXA Venture Partners, with participation from Zendesk, Atlas Peak Capital, Allos Ventures, Rethink Education and The Yard Ventures.
2020
Zendesk and TCS announce strategic alliance
Zendesk announced a strategic alliance with Tata Consultancy Services to provide enterprise-grade CRM solutions for large enterprises.
2020
Zendesk updates Support Suite
Zendesk announced updates to its Support Suite, including new social messaging channels and a workspace that gives support agents a unified view of customer conversations.
2020
Zendesk launches Sales Suite
Zendesk launched Zendesk Sales Suite, bundling its Sell, Chat, Reach and Voice tools for sales teams. The article says the suite provides access to the tools at a better price.
2020
Sitel Group announces gold sponsorship of Relate 2020
Sitel Group announced that it would be a gold sponsor of Zendesk's Relate 2020 conference, scheduled for March 3–5, 2020, in Miami. Sitel Group experts were also set to host a theater session on March 3.
2020
Zendesk announces the Sell Marketplace launch
Zendesk announced the launch of the Sell Marketplace, a place where companies can share components that extend the capabilities of its Sell product. MailChimp, HubSpot and QuickBooks were available at launch.
2019
Zendesk launches Sunshine Conversations
Zendesk launched Sunshine Conversations, a platform for providing rich interactions across social and messaging channels and in brands’ own apps and websites.