Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Scrutiny of FBI intelligence transition before the Capitol attack
ZeroFox’s assumption of the FBI’s social-media intelligence contract from Dataminr on December 30, 2020, was later associated with reported reductions in visibility before the January 6, 2021 attack on the United States Capitol. The transition and the contract’s operational performance became subjects of public criticism and scrutiny.
2015
Criticism over surveillance of Freddie Gray protest organizers
ZeroFox was criticized for classifying nonviolent Baltimore protest organizers DeRay McKesson and Johnetta Elzie as high physical threats to law enforcement during demonstrations following Freddie Gray’s death. Critics also said the company’s system failed to distinguish impersonating troll accounts from Elzie’s authentic social-media activity. The episode raised concerns about automated threat labeling, protest monitoring, and the treatment of people who were not suspected of criminal conduct.