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Zettle

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    CMA fines PayPal over breach of iZettle acquisition order

    Fine or penalty

    The UK's Competition and Markets Authority fined PayPal £250,000, stating that the company breached an enforcement order by cross-promoting iZettle to customers in Europe, including potential customers in the UK. PayPal said it disagreed with the CMA's conclusions and that the alleged infractions were not intentional.

    Company response

    • Denial — PayPal

      While we respectfully disagree with the CMA's conclusions
    • Remediation — PayPal

      they were remediated as soon as the CMA raised concerns

    Source excerpt

    • While we respectfully disagree with the CMA's conclusions, we understand the importance of Initial Enforcement Orders (IEOs) in the UK's merger control regime and treated compliance with the IEO with the utmost importance throughout the merger review.
    • On Tuesday, the CMA said PayPal had breached the order and cross-promoted the iZettle business to customers in Europe, including in the UK.
    • The UK's competition regulator has just slapped PayPal with a £250,000 ($311,000) fine over its $2.2 billion acquisition of payments firm iZettle.