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Beijing Tianrun Rongtong Technology Co., Ltd. was founded in 2006 and listed on the Main Board of the Hong Kong Stock Exchange in June 2022 (2167.HK). The company has been deeply engaged in enterprise customer contact for nearly 20 years. Focusing on enterprise marketing growth, customer service, and business operations scenarios, it centers on the Zenava conversational AI agent and delivers AI capabilities and business value to enterprises through two models: AI-digital employees and AI-outcome services. Zenava can interact with customers via voice and text, understand customer needs, connect enterprise knowledge and business systems, and autonomously execute specific business tasks such as customer inquiries, business processing, after-sales service, ticket handling, and customer follow-ups. The company has served numerous leading enterprises across more than ten industries, including internet, fintech, insurance, automotive, consumer electronics, healthcare, logistics, and local life services.

Beijing Tianrun Rongtong Technology Co., Ltd. was founded in 2006 and listed on the Main Board of the Hong Kong Stock Exchange in June 2022 (2167.HK). The company has spent nearly two decades focused on enterprise customer contact. Serving enterprise marketing growth, customer service, and business operations scenarios, it centers on the Zenava conversational AI agent and delivers AI capabilities and business value to enterprises through two models: AI digital employees and AI outcome-based services. Zenava can interact with customers via voice and text, understand customer needs, connect enterprise knowledge and business systems, and autonomously carry out concrete business tasks such as customer inquiries, business transactions, after-sales service, ticket handling, and customer follow-ups. It also supports the continuous operation and large-scale application of AI agents in real business environments. Enterprises can deploy Zenava capabilities into specific roles as AI digital employees, or adopt the AI outcome-based service model, in which Tianrun Rongtong directly undertakes measurable business tasks and charges based on actual business outcomes. Tianrun Rongtong currently serves many leading companies across more than ten industries, including internet, fintech, insurance, automotive, consumer electronics, healthcare, logistics, and local life services.

AI-driven full-lifecycle customer contact cloud platform

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