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360 DigiTech

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    Qifu Jietiao (formerly 360 Jietiao) complaints top 50,000; lender platform summoned by regulators

    Qifu Jietiao, under Qifu Technology (formerly 360 DigiTech), has drawn many complaints over high interest and fees, hidden charges and violent debt collection, with nearly 55,000 complaints. In March 2026 it was summoned by the National Financial Regulatory Administration, which required it to standardize debt collection, fee disclosure and complaint handling; subsidiary Fuzhou Qifu Online Microcredit had previously been fined 1.19 million yuan for credit information management violations. Status: regulatory measure. Entity: Qifu Technology, Fuzhou Qifu Online Microcredit Co., Ltd. Scope: borrowers.

    Source

  2. 2020

    360 Finance challenges Tianyancha reports

    Issue disclosure

    In April 2020, 360 Finance stated that a series of reports published by Tianyancha were seriously inconsistent with the facts and that it was preparing to sue. On April 21, 360 Finance commissioned lawyers to send a letter to the operators of Tianyancha, demanding removal of the articles and a public apology.

    360 Finance said Tianyancha had published reports that were seriously inconsistent with the facts and that it was preparing to sue. On April 21, 360 Finance commissioned lawyers to send a letter to the operators of Tianyancha, demanding removal of the articles and a public apology.

    Stated objective. 消除不利影响

    Source excerpt

    • 该类系列报道文章与事实严重不符，上市主体（360金融）所有信息以招股书为准，天眼查信息不准，已准备起诉。
    • 21日，360金融方面委托律师向北京金堤科技有限公司及北京天眼查科技有限公司（天眼查）发去律师函。
    • 此外，在天眼查网站显著位置持续公开道歉以消除不利影响，道歉内容须经委托人确认。
    Source