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Airbnb

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Lawsuit filed against Airbnb over party-house shooting

    Lawsuit filed

    Sean McCann sued Airbnb and other defendants, seeking $5 million in damages over a shooting at a party held at a house rented through Airbnb. His statement of claim alleges that the shooting resulted from the defendants’ negligence.

    Company response

    • Remediation — Airbnb

      it removed the person who booked the house from its platform

    Source excerpt

    • Posted November 29, 2019 10:11 am.
    • A Toronto man is suing Airbnb after being shot while attending a large party at a house rented through the online platform.
    • He alleges that the shooting happened as a direct result of the negligence of the defendants, including that Airbnb should have know that minimally furnished rental
    Source

  2. 2016

    Discrimination by hosts

    Reports that some hosts rejected guests whose names or photographs suggested they were Black led to intense criticism of Airbnb’s platform design and enforcement. The company revised its nondiscrimination approach and engaged Eric Holder to help develop policy changes.

    Source