Alertacall

Alertacall is a British technology brand that supplies daily contact and wellbeing monitoring services, primarily aimed at older adults, people with health conditions and vulnerable residents in social housing and supported living. The service is built around simple in-home devices that let a person confirm they are safe and well each day with the press of a button, with alerts raised to a monitoring centre, family members or housing staff when a check is missed. The brand is best known for its "Oke"-style touchscreen and button-based contact devices and for its Housing Proactive model, in which housing providers fund daily contact services for their tenants. Alertacall positions itself at the intersection of telecare, housing management and preventative health, arguing that regular low-level contact reduces isolation and helps spot problems before they become emergencies. Alertacall operates in the United Kingdom and sells mainly to social landlords, local authorities, care providers and families. The company is privately held. Detailed public information on its founding, ownership and finances is limited, so this dossier is deliberately conservative on dates and figures.

Alertacall is a UK-based technology company that grew out of the telecare and sheltered-housing sector. Its core idea is that regular, low-intensity daily contact is a more effective and less intrusive way to keep older and vulnerable people safe than reactive alarm systems alone. The company developed in-home devices that prompt users to confirm their wellbeing each day, with missed check-ins escalating to a response team, family or housing staff. A distinctive part of the brand's development was its Housing Proactive model, which shifted the cost of daily contact services from individual residents to housing providers, allowing landlords to offer the service across entire schemes or tenancies. This positioned Alertacall as a partner to social housing organisations as much as a consumer telecare brand. Over time the company has emphasised digital touchscreen devices, data on tenant wellbeing and integration with housing management workflows. Publicly documented details of its founding year, founders, ownership and financial history are limited, so this history is presented at a general level rather than with specific dates.

Preventative telecare and daily contact services for older and vulnerable people, sold mainly to UK social housing providers and care organisations.

• Housing Proactive

  Daily contact and wellbeing service funded by social housing providers for their tenants.

• Daily contact touchscreen device

  In-home device prompting users to confirm they are safe and well each day.

• Unconfirmed

  Reported2026.08.18

  Volaris Group acquires Alertacall[1]Volaris集团收购Alertacallthewestmorlandgazette.co.uk

  Cumbrian-based tech company Alertacall, which supports older people to live independently, has been acquired by global software group Volaris Group.

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1. 1Volaris集团收购Alertacallthewestmorlandgazette.co.uk