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Hamburg-based specialist in medical documentation, transcription and AI-based speech recognition, developer of the MATI platform.

Last updated September 26, 2026

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Overview

AlsterText is a German company specialising in medical documentation, transcription and digital speech recognition. Founded in 2001 and headquartered in Hamburg-Hammerbrook, the firm operates as AlsterText GmbH & Co. KG and describes itself as an innovation leader for transcription and intelligent digital speech recognition. Its core business is the transcription of medical dictations and the correction of texts (proofreading), supported by a proprietary, protected software that enables encrypted transmission and processing of confidential dictations over the internet. The company also works in document management and the use of speech recognition technologies. AlsterText serves hospitals, rehabilitation facilities, medical care centres (MVZ) and doctors' practices, as well as law firms and universities in its transcription business, and advertising agencies and students in its proofreading business. According to the company, it employs more than 50 transcription staff (as of August 2024). Its central product is MATI, a platform for medical documentation that the company develops and optimises in Hamburg. The platform is designed to make documentation processes transparent and smooth, connecting clients with their internal transcription services and external typing offices as well as with intelligent technology. The company positions itself as a partner that accompanies clients on the path to digitalisation and remains at their side afterwards, implementing solutions tailored to requirements in close coordination with the client's IT department. Its stated mission is to enable the best possible medicine and to shape technological progress, with the promise of 'freedom for the best medicine' by reducing the time burden of documentation. The founder and entrepreneur Bernhard Poel is described as a pace-setter for technological developments. The company name refers to the Alster, the lake and river in Hamburg, reflecting its Hanseatic home base.

History

AlsterText was founded in 2001. At the beginning of 2006, the company was converted into a KG (limited partnership). Its registered office is in Hamburg-Hammerbrook, specifically at Süderstraße 79a, near the Speicherstadt and the Elbphilharmonie. The company name refers to the Alster, the lake and river in Hamburg, and the firm describes Hamburg as the 'city of bridges' as an ideal place to develop a platform such as MATI. Since its founding, AlsterText has invested in future technologies and optimised processes in medical documentation, which according to the company has made it an innovation leader in transcription and intelligent digital speech recognition. The business model is based on in-house protected software that enables encrypted transmission and processing of confidential dictations over the internet. The main clients in the transcription business are hospitals, doctors and lawyers as well as universities; in the proofreading business, advertising agencies and students are among the customers. By August 2024, the company reported employing more than 50 transcription staff. The founder, Bernhard Poel, is described as a pace-setter for technological developments, presenting 'the solutions of tomorrow' today. The company continues to develop and optimise MATI, its platform for medical documentation, and positions itself as a partner that accompanies clients on the path to digitalisation and remains at their side afterwards, implementing solutions tailored to requirements in close coordination with the client's IT department.

  • 2024

    Reported more than 50 transcription staff (as of August 2024).

  • 2006

    Converted into a KG (limited partnership) at the beginning of the year.

  • 2001

    AlsterText founded.

Products and positioning

Innovation leader for transcription and intelligent digital speech recognition; partner for digitalisation of medical documentation with tailored implementation and close IT coordination.

  • MATI

    Platform for medical documentation developed and optimised by AlsterText in Hamburg.

  • Medical transcription services

    Transcription of medical dictations using proprietary encrypted software.

  • Proofreading and editing

    Correction of texts (Lektorat) for advertising agencies, students and others.

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